/* ============================================
   SAT Console — Style System
   Basado en DashAI Priority Gate design system
   ============================================ */

:root {
  --primary: #f15550;
  --secondary: #d44844;
  --btn-dark: #1e293b;
  --btn-dark-hover: #334155;
  --bg-main: #fcfcfc;
  --surface-main: #ffffff;
  --text-main: #1e293b;
  --text-muted: #64748b;
  --glass: rgba(255, 255, 255, 0.85);
  --border: rgba(0, 0, 0, 0.15);

  /* Escala tipografica unificada */
  --fs-xs: 0.72rem;    /* meta, timestamps, IDs */
  --fs-sm: 0.8rem;     /* badges, labels, secondary text */
  --fs-base: 0.875rem; /* body text, rows, inputs */
  --fs-md: 0.95rem;    /* card titles, nav items */
  --fs-lg: 1.2rem;     /* section headings */
  --fs-xl: 1.5rem;     /* page titles */
  --fs-stat: 3rem;     /* dashboard KPIs */

  /* Status colors — semanticos, usar en toda la app */
  --status-active: #65a30d;
  --status-inactive: #f97316;
  --status-pending: #3b82f6;
  --status-standby: #eab308;
  --status-working: #06b6d4;
  --status-danger: #ef4444;

  /* Workflow colors — tickets (caso, prioridad, asignacion) */
  --caso-abierto: #eab308;
  --caso-recurrido: #a855f7;
  --caso-enproceso: #f97316;
  --caso-notificado: #f97316;
  --caso-reclamado: #ef4444;
  --caso-entrado: #22c55e;
  --prio-urgente: #ef4444;
  --prio-alta: #f97316;
  --prio-normal: #3b82f6;
  --prio-baja: #94a3b8;
  --asig-oscar: #3b82f6;
  --asig-gerard: #22c55e;
  --asig-jordi: #a855f7;
  --asig-jan: #f97316;
  --asig-pandebot: #94a3b8;
  --asig-sinasignar: #ef4444;

  /* Workflow colors — tareas (estado, prioridad) */
  --tarea-todo: #eab308;
  --tarea-doing: #3b82f6;
  --tarea-done: #22c55e;
  --tarea-filed: #94a3b8;
  --tarea-someday: #a855f7;
}

body {
  transition:
    background-color 0.3s ease,
    color 0.3s ease;
}

body.dark-theme {
  --bg-main: #0f172a;
  --surface-main: #1e293b;
  --text-main: #f8fafc;
  --text-muted: #94a3b8;
  --glass: rgba(15, 23, 42, 0.85);
  --border: rgba(255, 255, 255, 0.1);
  --btn-dark: #334155;
  --btn-dark-hover: #475569;
}

* {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

body {
  font-family:
    "Inter",
    system-ui,
    -apple-system,
    sans-serif;
  background-color: var(--bg-main);
  color: var(--text-main);
  line-height: 1.6;
  overflow-x: hidden;
}

/* --- LAYOUT ESTRUCTURA --- */
.app-layout {
  display: flex;
  min-height: 100vh;
}

.sidebar {
  width: 260px;
  background: var(--surface-main);
  border-right: 1px solid var(--border);
  display: flex;
  flex-direction: column;
  position: fixed;
  height: 100vh;
  z-index: 1100;
  backdrop-filter: blur(20px);
}

.main-wrapper {
  flex: 1;
  min-width: 0;
  margin-left: 260px;
  display: flex;
  flex-direction: column;
}

/* --- SIDEBAR COMPONENTS --- */
.sidebar-logo {
  padding: 1.5rem 1.5rem 1rem;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 0.4rem;
  border-bottom: 1px solid var(--border);
}

.sidebar-logo-img {
  width: 52px;
  height: 52px;
}

.logo-main {
  font-size: var(--fs-md);
  font-weight: 800;
  color: var(--primary);
  text-align: center;
  text-transform: uppercase;
  letter-spacing: 0.1em;
}

.logo-sub {
  font-size: var(--fs-xs);
  font-weight: 400;
  opacity: 0.5;
  letter-spacing: 2px;
  text-align: center;
  text-transform: uppercase;
}

.sidebar-nav {
  flex: 1;
  padding: 0.75rem 1rem;
  display: flex;
  flex-direction: column;
  gap: 0.25rem;
}

.nav-item {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  padding: 0.6rem 1rem;
  border-radius: 10px;
  color: var(--text-muted);
  transition: all 0.2s ease;
  text-decoration: none;
  font-weight: 500;
  cursor: pointer;
  border: none;
  background: none;
  font-size: inherit;
  width: 100%;
  text-align: left;
}

.nav-item:hover,
.nav-item.active {
  background: rgba(241, 85, 80, 0.1);
  color: var(--primary);
}

.nav-item.active {
  box-shadow: inset 0 0 0 1px var(--primary);
  background: rgba(241, 85, 80, 0.15);
}

.nav-icon {
  font-size: 1.2rem;
}

.sidebar-footer {
  padding: 0.5rem;
  border-top: 1px solid var(--border);
}

.logout:hover {
  background: rgba(239, 68, 68, 0.1);
  color: #ef4444;
}

/* --- VIEW MANAGEMENT --- */
.view-content {
  display: none;
  animation: fadeIn 0.4s ease-out;
  padding: 2rem 0 5rem 0;
}

.view-content.active {
  display: block;
}

@keyframes fadeIn {
  from {
    opacity: 0;
    transform: translateY(10px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

/* --- STICKY HEADER --- */
.sticky-header {
  position: sticky;
  top: 0;
  z-index: 1000;
  background: var(--glass);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  border-bottom: 1px solid var(--border);
  min-height: 104px;
  padding: 0;
  display: flex;
  flex-direction: column;
  justify-content: center;
}

.header-actions {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 1rem;
}

.header-actions h2 {
  font-size: 1.4rem;
  font-weight: 800;
  margin: 0;
}

.text-muted {
  color: var(--text-muted);
  font-size: 0.85rem;
  margin: 0;
}

.container {
  width: 100%;
  max-width: none;
  margin: 0 auto;
  padding: 0 2rem;
}

/* --- AVATAR BUTTON --- */
.avatar-trigger {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  border: 1.5px solid rgba(241, 85, 80, 0.35);
  background: rgba(241, 85, 80, 0.08);
  color: var(--primary);
  font-weight: 700;
  font-size: 0.75rem;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all 0.2s ease;
}

.avatar-trigger:hover {
  background: rgba(241, 85, 80, 0.15);
  border-color: var(--primary);
}

/* --- AVATAR DROPDOWN MENU --- */
.avatar-menu {
  display: none;
  position: fixed;
  z-index: 1200;
  background: var(--surface-main);
  border: 1px solid var(--border);
  border-radius: 16px;
  padding: 1rem;
  min-width: 220px;
  box-shadow: 0 10px 40px rgba(0, 0, 0, 0.12);
}

.avatar-menu-header {
  display: flex;
  flex-direction: column;
  gap: 0.2rem;
  padding-bottom: 0.75rem;
}

.avatar-menu-header strong {
  font-size: 0.95rem;
}

.avatar-menu-header .text-muted {
  font-size: 0.78rem;
}

.avatar-menu hr {
  border: none;
  border-top: 1px solid var(--border);
  margin: 0.5rem 0;
}

.avatar-menu-item {
  display: flex;
  align-items: center;
  gap: 0.6rem;
  width: 100%;
  padding: 0.5rem 0.75rem;
  border: none;
  background: none;
  color: var(--text-main);
  font-size: 0.85rem;
  border-radius: 8px;
  cursor: pointer;
  transition: all 0.15s ease;
}

.avatar-menu-item:hover {
  background: rgba(0, 0, 0, 0.05);
}

.avatar-menu-item i {
  width: 16px;
  height: 16px;
}

.avatar-menu-danger:hover {
  background: rgba(239, 68, 68, 0.1);
  color: #ef4444;
}

/* --- DASHBOARD LEGEND --- */
.dashboard-legend {
  display: flex;
  gap: 1rem;
  flex-wrap: wrap;
  margin-bottom: 0.75rem;
  font-size: var(--fs-xs);
  color: var(--text-muted);
}
.dashboard-legend-item {
  display: flex;
  align-items: center;
  gap: 0.3rem;
}
.dashboard-legend-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  display: inline-block;
}

.dot-active { background: var(--status-active); }
.dot-inactive { background: var(--status-inactive); }
.dot-pending { background: var(--status-pending); }
.dot-standby { background: var(--status-standby); }
.dot-working { background: var(--status-working); }
.dot-danger { background: var(--status-danger); }

/* --- TIP HELP --- */
.tip-help {
  position: relative;
  display: inline-flex;
  align-items: center;
  color: var(--text-muted);
  cursor: help;
  opacity: 0.4;
  transition: opacity 0.15s;
}
.tip-help:hover {
  opacity: 1;
}
.tip-help:hover::after {
  content: attr(data-tip);
  position: absolute;
  left: 0;
  top: calc(100% + 6px);
  background: var(--text-main);
  color: var(--bg-main);
  font-size: var(--fs-sm);
  font-weight: 500;
  padding: 0.45rem 0.75rem;
  border-radius: 6px;
  width: max-content;
  max-width: 420px;
  z-index: 100;
  pointer-events: none;
  box-shadow: 0 4px 12px rgba(0,0,0,0.2);
  line-height: 1.4;
}

/* --- DASHBOARD SECTIONS --- */
.dashboard-sections {
  display: flex;
  flex-direction: column;
  gap: 1rem;
}

.dashboard-section {
  background: var(--surface-main);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 1rem 1.25rem;
}

.dashboard-section-header {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  margin-bottom: 0.75rem;
}

.dashboard-section-header i {
  width: 18px;
  height: 18px;
  color: var(--primary);
}

.dashboard-section-header h3 {
  font-size: var(--fs-md);
  font-weight: 700;
}

.dashboard-kpis {
  display: flex;
  gap: 1.5rem;
  flex-wrap: wrap;
}

.dashboard-kpi {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 0.15rem;
  min-width: 80px;
}

.dashboard-kpi-clickable {
  cursor: pointer;
  padding: 0.5rem 1rem;
  border-radius: 8px;
  transition: background 0.15s;
}

.dashboard-kpi-clickable:hover {
  background: rgba(241, 85, 80, 0.1);
  box-shadow: 0 0 0 1px rgba(241, 85, 80, 0.2);
}

.dashboard-kpi-number {
  font-size: 1.8rem;
  font-weight: 800;
  color: var(--text-main);
  line-height: 1;
}

.dashboard-kpi-active {
  color: var(--status-active);
}
.dashboard-kpi-inactive {
  color: var(--status-inactive);
}
.dashboard-kpi-pending {
  color: var(--status-pending);
}
.dashboard-kpi-standby {
  color: var(--status-standby);
}
.dashboard-kpi-working {
  color: var(--status-working);
}
.dashboard-kpi-danger {
  color: var(--status-danger);
}

/* KPI destacado — para metricas que requieren accion del SAT y que se pasaban
   desapercibidas. Borde naranja + fondo tenue + numero bold naranja para
   romper el escaneo visual del dashboard. */
.dashboard-kpi-attention {
  background: rgba(245, 158, 11, 0.10);
  border: 2px solid #f59e0b;
  box-shadow: 0 0 0 0 rgba(245, 158, 11, 0.4);
  animation: kpi-attention-pulse 2.4s ease-in-out infinite;
}
.dashboard-kpi-attention:hover {
  background: rgba(245, 158, 11, 0.18);
  box-shadow: 0 0 0 1px #f59e0b, 0 2px 6px rgba(245, 158, 11, 0.35);
}
.dashboard-kpi-attention .dashboard-kpi-number {
  color: #d97706;
  font-weight: 800;
}
.dashboard-kpi-attention .dashboard-kpi-label {
  color: #b45309;
  font-weight: 700;
}
@keyframes kpi-attention-pulse {
  0%, 100% { box-shadow: 0 0 0 0 rgba(245, 158, 11, 0.45); }
  50%      { box-shadow: 0 0 0 6px rgba(245, 158, 11, 0); }
}

/* Voxscope voces guard banner — vive en TAB Briefing (y en DC tab cuando la fila DC no existe).
   Tres estados: loading (gris), empty (naranja, bloquea acciones), ok (verde). */
.voxscope-voces-banner {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.65rem 0.9rem;
  border-radius: 8px;
  font-size: var(--fs-sm);
  margin-bottom: 0.75rem;
  border: 1px solid var(--border);
  background: var(--surface-2, #f8fafc);
  color: var(--text-main);
}
.voxscope-voces-banner-loading {
  color: var(--text-muted);
}
.voxscope-voces-banner-empty {
  border-color: #f59e0b;
  background: rgba(245, 158, 11, 0.10);
  color: #b45309;
}
.voxscope-voces-banner-empty strong {
  color: #d97706;
}
.voxscope-voces-banner-ok {
  border-color: #22c55e;
  background: rgba(34, 197, 94, 0.08);
  color: #166534;
}
.voxscope-voces-banner-ok strong {
  color: #15803d;
}

.dashboard-kpi-label {
  font-size: var(--fs-sm);
  color: var(--text-muted);
  font-weight: 500;
}

/* --- BENTO GRID SYSTEM --- */
.bento-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  grid-auto-rows: minmax(200px, auto);
  gap: 3rem;
  padding: 1rem 0;
}

.bento-card {
  background: var(--surface-main);
  border: 1px solid var(--border);
  border-radius: 28px;
  padding: 2rem;
  display: flex;
  flex-direction: column;
  transition:
    transform 0.3s cubic-bezier(0.34, 1.56, 0.64, 1),
    box-shadow 0.3s ease;
  box-shadow: 0 4px 20px rgba(0, 0, 0, 0.03);
  height: auto;
  min-height: 100%;
}

.bento-card:hover {
  border-color: rgba(241, 85, 80, 0.3);
  transform: translateY(-5px);
  box-shadow: 0 15px 35px rgba(0, 0, 0, 0.1);
}

body.dark-theme .bento-card {
  box-shadow: 0 4px 25px rgba(0, 0, 0, 0.4);
  background: linear-gradient(145deg, #1e293b 0%, #0f172a 100%);
}

.bento-card-clickable {
  cursor: pointer;
}

/* KPI compact strip — for section headers (Captura, etc.) */
.kpi-strip {
  display: flex;
  gap: 0.6rem;
  flex-wrap: wrap;
  padding: 0.5rem 0;
}
.kpi-strip .kpi-card {
  background: var(--surface-main);
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 0.5rem 0.85rem;
  min-width: 100px;
  text-align: center;
}
.kpi-strip .kpi-card .card-label {
  font-size: var(--fs-xs);
  color: var(--text-muted);
  margin-bottom: 0.1rem;
}
.kpi-strip .kpi-card .card-value {
  font-size: var(--fs-lg);
  font-weight: 700;
}
.kpi-strip .kpi-clickable {
  cursor: pointer;
}
.kpi-strip .kpi-clickable:hover {
  border-color: var(--primary);
}

.card-large {
  grid-column: 1 / -1;
  grid-row: span 2;
}

.card-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  margin-bottom: 1.5rem;
}

.card-header h3 {
  font-size: 0.95rem;
  font-weight: 700;
  color: var(--text-muted);
}

.card-icon i {
  width: 20px;
  height: 20px;
  color: var(--primary);
}

.bento-body {
  flex: 1;
  position: relative;
  width: 100%;
  display: flex;
  flex-direction: column;
}

.stat-number {
  font-size: 3rem;
  font-weight: 800;
  color: var(--text-main);
  line-height: 1;
}

/* --- BUTTONS --- */
.btn-primary {
  background: var(--btn-dark);
  color: white;
  border: none;
  padding: 0.7rem 1.5rem;
  border-radius: 8px;
  font-weight: 600;
  cursor: pointer;
  transition:
    transform 0.1s,
    background 0.2s;
}

.btn-primary:hover {
  background: var(--btn-dark-hover);
  transform: translateY(-1px);
}

.btn-primary:disabled,
.btn-primary[disabled] {
  background: var(--text-muted);
  cursor: not-allowed;
  opacity: 0.6;
  transform: none;
}

.btn-secondary {
  background: transparent;
  color: var(--text-main);
  border: 1px solid var(--border);
  padding: 0.7rem 1.5rem;
  border-radius: 8px;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.2s;
}

.btn-secondary:hover {
  background: rgba(0, 0, 0, 0.05);
}

/* --- FORMS --- */
select,
input {
  background: var(--surface-main);
  border: 1px solid var(--border);
  color: var(--text-main);
  padding: 0.6rem;
  border-radius: 8px;
  font-size: 0.9rem;
  outline: none;
  transition: all 0.2s;
}

select:focus,
input:focus {
  border-color: var(--primary);
  box-shadow: 0 0 0 3px rgba(241, 85, 80, 0.2);
}

body.dark-theme input,
body.dark-theme select {
  background: #0f172a;
  border-color: rgba(255, 255, 255, 0.1);
}

/* --- TABLES --- */
table {
  width: 100%;
  border-collapse: separate;
  border-spacing: 0 0.5rem;
  margin-top: 1rem;
}

th {
  text-align: left;
  padding: 1rem;
  color: var(--text-muted);
  font-weight: 600;
  font-size: 0.85rem;
  text-transform: uppercase;
}

td {
  padding: 1rem;
  background: var(--surface-main);
  border-top: 1px solid var(--border);
  border-bottom: 1px solid var(--border);
}

td:first-child {
  border-left: 1px solid var(--border);
  border-top-left-radius: 12px;
  border-bottom-left-radius: 12px;
}

td:last-child {
  border-right: 1px solid var(--border);
  border-top-right-radius: 12px;
  border-bottom-right-radius: 12px;
}

tr:hover td {
  background: rgba(241, 85, 80, 0.05);
}

/* --- BADGES --- */
.badge {
  padding: 0.2rem 0.6rem;
  border-radius: 6px;
  font-size: var(--fs-sm);
  font-weight: 600;
}

.badge-role {
  background: rgba(241, 85, 80, 0.1);
  color: var(--primary);
}

/* Paleta unificada de badges — mismos colores que las filas de ticket */
.badge-rojo {
  background: rgba(239, 68, 68, 0.15);
  color: #dc2626;
}

.badge-naranja {
  background: rgba(245, 158, 11, 0.15);
  color: #d97706;
}

.badge-verde {
  background: rgba(132, 204, 22, 0.15);
  color: #65a30d;
}

.badge-azul {
  background: rgba(59, 130, 246, 0.15);
  color: #2563eb;
}

.badge-gris {
  background: rgba(107, 114, 128, 0.15);
  color: #4b5563;
}

.badge-morado {
  background: rgba(168, 85, 247, 0.15);
  color: #7c3aed;
}

.badge-amarillo {
  background: rgba(234, 179, 8, 0.15);
  color: #ca8a04;
}

.badge-turquesa {
  background: rgba(6, 182, 212, 0.15);
  color: #0891b2;
}

/* --- LINKS --- */
a {
  color: var(--primary);
  text-decoration: none;
}

a:hover {
  text-decoration: underline;
}

/* --- MODALS --- */
.modal-overlay {
  display: none;
  position: fixed;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  z-index: 2000;
  background: rgba(15, 23, 42, 0.6);
  backdrop-filter: blur(4px);
  align-items: center;
  justify-content: center;
  animation: fadeIn 0.3s ease;
}

.modal-overlay.active {
  display: flex;
}

.modal-container {
  background: var(--surface-main);
  padding: 2.5rem;
  border-radius: 24px;
  max-width: 600px;
  width: 90%;
  max-height: 85vh;
  overflow-y: auto;
  box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.25);
  border: 1px solid var(--border);
  animation: fadeIn 0.3s ease;
}

.modal-container h3 {
  font-size: 1.2rem;
  font-weight: 800;
  margin-bottom: 1.5rem;
  color: var(--text-main);
}

.modal-close {
  background: none;
  border: none;
  color: var(--text-muted);
  cursor: pointer;
  padding: 0.5rem;
  border-radius: 8px;
  transition: all 0.2s;
}

.modal-close:hover {
  background: rgba(0, 0, 0, 0.05);
  color: var(--text-main);
}

/* --- EMPTY STATE --- */
.empty-state {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  padding: 4rem 2rem;
  color: var(--text-muted);
  text-align: center;
  gap: 1rem;
}

.empty-state i {
  width: 48px;
  height: 48px;
  opacity: 0.4;
}

.empty-state p {
  font-size: 0.95rem;
  opacity: 0.7;
}

/* --- LOADING STATE --- */
.loading-state {
  color: var(--text-muted);
  font-size: 0.9rem;
  opacity: 0.6;
}

.spin {
  animation: spin 1s linear infinite;
}

@keyframes spin {
  from { transform: rotate(0deg); }
  to { transform: rotate(360deg); }
}

/* --- FILTER BAR --- */
.filter-bar {
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
  background: rgba(0, 0, 0, 0.03);
  padding: 0.6rem 1rem;
  border-radius: 12px;
  border: 1px solid var(--border);
}

.filter-chips-container {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  margin-top: 0.2rem;
  padding: 0.2rem 0;
}

.filter-chip {
  padding: 0.4rem 0.8rem;
  border-radius: 12px;
  font-size: 0.78rem;
  font-weight: 600;
  cursor: pointer;
  background: white;
  border: 1px solid var(--border);
  color: #666;
  transition: all 0.2s cubic-bezier(0.1, 0.7, 1, 0.1);
  user-select: none;
}

.filter-chip:hover {
  border-color: var(--primary);
  background: rgba(241, 85, 80, 0.05);
}

.filter-chip.active {
  background: rgba(241, 85, 80, 0.10);
  color: var(--primary);
  border-color: rgba(241, 85, 80, 0.30);
}

/* --- CONFIG PILLS --- */
.config-pill-list {
  display: flex;
  flex-direction: column;
  gap: 1rem;
  margin-top: 1.5rem;
}

.config-pill {
  background: var(--surface-main);
  border: 1px solid var(--border);
  border-radius: 16px;
  overflow: hidden;
  transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.02);
}

.config-pill:hover {
  border-color: rgba(241, 85, 80, 0.3);
  box-shadow: 0 4px 15px rgba(0, 0, 0, 0.05);
}

/* --- DATA CARDS (for ticket list items) --- */
.data-card {
  background: var(--surface-main);
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 1.2rem;
  transition: all 0.2s ease;
  display: flex;
  gap: 1.25rem;
  align-items: flex-start;
}

.data-card:hover {
  transform: translateX(5px);
  border-color: var(--primary);
  box-shadow: 0 4px 15px rgba(0, 0, 0, 0.05);
}

.data-card-icon {
  flex-shrink: 0;
  width: 42px;
  height: 42px;
  background: rgba(241, 85, 80, 0.08);
  color: var(--primary);
  border-radius: 10px;
  display: flex;
  align-items: center;
  justify-content: center;
}

.data-card-icon i {
  width: 20px;
  height: 20px;
}

.data-card-content {
  flex: 1;
}

.data-card-content h3 {
  font-size: 0.95rem;
  font-weight: 700;
  margin-top: 0;
  margin-bottom: 0.6rem;
  line-height: 1.4;
  color: var(--text-main);
}

.card-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 0.6rem;
  align-items: center;
}

/* --- RESULTS GRID --- */
.results-grid {
  display: flex;
  flex-direction: column;
  gap: 0.6rem;
  margin-top: 0.75rem;
  max-width: 1000px;
}

/* --- TICKETS SECTION --- */
[data-view="tickets"] .servicios-view-toggle,
[data-view="tickets2"] .servicios-view-toggle {
  max-width: 1000px;
}

.tickets-filterbar {
  display: flex;
  align-items: flex-end;
  gap: 0.5rem;
  margin-bottom: 1rem;
  padding: 0.5rem 0;
  flex-wrap: wrap;
}

.filter-group {
  display: flex;
  flex-direction: column;
  gap: 0.2rem;
}

.filter-label {
  font-size: var(--fs-xs);
  color: var(--primary);
  font-weight: 600;
  letter-spacing: 0.02em;
  padding-left: 0.6rem;
}

.tickets-filterbar select {
  padding: 0.45rem 0.6rem;
  font-size: 0.82rem;
  border-radius: 8px;
  min-width: 0;
}

/* Multi-filter dropdowns */
.multi-filter {
  position: relative;
}
.multi-filter-btn {
  padding: 0.45rem 0.7rem;
  font-size: 0.82rem;
  border-radius: 8px;
  border: 1px solid var(--border);
  background: var(--surface-main);
  color: var(--text-primary);
  cursor: pointer;
  white-space: nowrap;
}
.multi-filter-btn:hover {
  border-color: var(--accent);
}
.multi-filter.open .multi-filter-btn {
  border-color: var(--accent);
  box-shadow: 0 0 0 2px rgba(99, 102, 241, 0.1);
}
.multi-filter-dropdown {
  display: none;
  position: absolute;
  top: calc(100% + 4px);
  left: 0;
  min-width: 180px;
  max-height: 240px;
  overflow-y: auto;
  background: var(--surface-main);
  border: 1px solid var(--border);
  border-radius: 8px;
  box-shadow: var(--shadow-md);
  padding: 0.4rem 0;
  z-index: 100;
}
.multi-filter.open .multi-filter-dropdown {
  display: block;
}
.multi-filter-dropdown label {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  padding: 0.35rem 0.7rem;
  font-size: 0.8rem;
  cursor: pointer;
  white-space: nowrap;
}
.multi-filter-dropdown label:hover {
  background: var(--surface-hover);
}

.tickets-search-box {
  display: flex;
  align-items: center;
  align-self: stretch;
  gap: 0.4rem;
  background: var(--surface-main);
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 0 0.75rem;
  font-size: 0.82rem;
  min-width: 150px;
  max-width: 260px;
  margin-left: auto;
  box-sizing: border-box;
}

.tickets-search-box i {
  width: 16px;
  height: 16px;
  color: var(--text-muted);
  flex-shrink: 0;
}

.tickets-search-box input {
  border: none;
  background: none;
  outline: none;
  flex: 1;
  font-size: 0.82rem;
  color: var(--text-main);
  padding: 0;
}

.tickets-search-box input:focus {
  box-shadow: none;
}

.tickets-count {
  font-size: 0.78rem;
  white-space: nowrap;
  margin-left: auto;
}

.ticket-row {
  cursor: pointer;
}

.ticket-urgent {
  border-left: 4px solid #ef4444;
  background: rgba(239, 68, 68, 0.04);
}

.ticket-urgent:hover {
  background: rgba(239, 68, 68, 0.08);
  border-color: #ef4444;
}

.ticket-urgent .data-card-icon {
  background: rgba(239, 68, 68, 0.12);
  color: #ef4444;
  animation: pulse-urgent 2s ease-in-out infinite;
}

.ticket-alta {
  border-left: 4px solid #f59e0b;
  background: rgba(245, 158, 11, 0.03);
}

.ticket-alta:hover {
  background: rgba(245, 158, 11, 0.07);
  border-color: #f59e0b;
}

.ticket-alta .data-card-icon {
  background: rgba(245, 158, 11, 0.12);
  color: #f59e0b;
}

@keyframes pulse-urgent {
  0%, 100% { box-shadow: 0 0 0 0 rgba(239, 68, 68, 0); }
  50% { box-shadow: 0 0 0 6px rgba(239, 68, 68, 0.15); }
}

.ticket-nuevo {
  border-left: 4px solid #84cc16;
  background: rgba(132, 204, 22, 0.04);
}

.ticket-nuevo:hover {
  background: rgba(132, 204, 22, 0.08);
  border-color: #84cc16;
}

.ticket-nuevo .data-card-icon {
  background: rgba(132, 204, 22, 0.12);
  color: #65a30d;
}

.ticket-recurrido {
  border-left: 4px solid #a855f7;
  background: rgba(168, 85, 247, 0.04);
}

.ticket-recurrido:hover {
  background: rgba(168, 85, 247, 0.08);
  border-color: #a855f7;
}

.ticket-recurrido .data-card-icon {
  background: rgba(168, 85, 247, 0.12);
  color: #a855f7;
}

.ticket-normal {
  border-left: 4px solid #3b82f6;
  background: rgba(59, 130, 246, 0.04);
}

.ticket-normal:hover {
  background: rgba(59, 130, 246, 0.08);
  border-color: #3b82f6;
}

.ticket-normal .data-card-icon {
  background: rgba(59, 130, 246, 0.12);
  color: #3b82f6;
}

body.dark-theme .ticket-urgent {
  background: rgba(239, 68, 68, 0.08);
}

body.dark-theme .ticket-alta {
  background: rgba(245, 158, 11, 0.06);
}

body.dark-theme .ticket-nuevo {
  background: rgba(132, 204, 22, 0.08);
}

body.dark-theme .ticket-recurrido {
  background: rgba(168, 85, 247, 0.08);
}

body.dark-theme .ticket-normal {
  background: rgba(59, 130, 246, 0.08);
}

.ticket-row-top {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  flex-wrap: wrap;
}

.ticket-row-top h3 {
  margin-bottom: 0;
  font-size: 0.85rem;
}

.ticket-sep {
  opacity: 0.3;
}

.ticket-row-details {
  display: flex;
  gap: 1rem;
  margin-top: 0.4rem;
  font-size: 0.8rem;
  color: var(--text-muted);
}

.ticket-row-clasif {
  display: flex;
  gap: 0.4rem;
  margin-top: 0.3rem;
}
.ticket-row-clasif .badge {
  font-size: 0.65rem;
  padding: 0.1rem 0.4rem;
  opacity: 0.7;
}

/* Consultas */
#tickets-subview-consultas { position: relative; z-index: 5; }
.consultas-form { margin-bottom: 1.5rem; position: relative; z-index: 5; }
.consultas-form-row { display: flex; gap: 1rem; margin-bottom: 0.75rem; position: relative; z-index: 5; }
.consultas-field { flex: 1; display: flex; flex-direction: column; gap: 0.25rem; position: relative; z-index: 5; min-width: 0; }
.consultas-field select,
.consultas-field input[type="email"] {
  width: 100%;
  padding: 0.6rem;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: var(--surface-main);
  color: var(--text-main);
  font-size: 0.9rem;
  position: relative;
  z-index: 6;
}
.consultas-field label { font-size: var(--fs-xs); color: var(--text-muted); font-weight: 600; text-transform: uppercase; letter-spacing: 0.03em; }
.consultas-field textarea {
  font-family: inherit; font-size: var(--fs-sm);
  border: 1px solid var(--border); border-radius: 8px;
  padding: 0.75rem; background: var(--surface-main); color: var(--text-main);
  resize: vertical;
}
.consultas-field textarea:focus { outline: none; border-color: var(--accent); }
.consultas-summary {
  display: flex; align-items: center; gap: 0.5rem; flex-wrap: wrap;
  padding: 0.75rem 0; font-size: var(--fs-sm); font-weight: 500;
}
.consultas-site-card {
  border: 1px solid var(--border); border-radius: 8px;
  padding: 0.75rem 1rem; margin-bottom: 0.5rem;
  background: var(--surface-main);
}
.consultas-site-card:hover { border-color: var(--accent); }
.consultas-site-header {
  display: flex; align-items: center; justify-content: space-between; gap: 0.75rem;
}
.consultas-site-info { display: flex; align-items: center; gap: 0.5rem; }
.consultas-site-stats { display: flex; align-items: center; gap: 0.5rem; font-size: var(--fs-sm); flex-shrink: 0; }
.consultas-site-body { margin-top: 0.4rem; padding-left: 1.5rem; }
.consultas-site-queja { font-size: var(--fs-sm); color: var(--text-muted); margin-bottom: 0.3rem; }
.consultas-site-tickets { display: flex; gap: 0.3rem; flex-wrap: wrap; }
.consultas-site-actions { padding-left: 1.5rem; margin-top: 0.3rem; }
.consultas-ticket-link {
  color: var(--accent); text-decoration: none; font-size: var(--fs-xs); font-weight: 500;
  display: inline-block;
}
.consultas-ticket-link:hover { text-decoration: underline; }
.consultas-ticket-item {
  display: inline-flex; flex-direction: column; gap: 0.15rem;
  padding: 0.25rem 0.5rem; border-radius: 4px;
  background: rgba(0,0,0,0.03); margin-right: 0.3rem; margin-bottom: 0.3rem;
}
.dark-theme .consultas-ticket-item { background: rgba(255,255,255,0.05); }
.consultas-ticket-item-header { display: flex; align-items: center; gap: 0.3rem; }
.consultas-ticket-resp {
  font-size: var(--fs-xs); color: var(--text-muted); line-height: 1.4;
  border-left: 2px solid var(--border); padding-left: 0.5rem; margin-top: 0.1rem;
  white-space: pre-wrap; word-break: break-word;
}
.consultas-informe {
  border: 1px solid var(--border); border-radius: 8px;
  padding: 1rem; margin-bottom: 1rem; background: var(--surface-main);
}
.consultas-historial-title {
  font-size: var(--fs-sm); font-weight: 600; color: var(--text-muted);
  padding: 1rem 0 0.5rem; margin-top: 1rem;
  border-top: 1px solid var(--border);
}
.consultas-historial-row {
  display: flex; align-items: center; justify-content: space-between;
  padding: 0.5rem 0.75rem; border-radius: 6px; cursor: pointer;
  margin-bottom: 0.25rem;
}
.consultas-historial-row:hover { background: rgba(0,0,0,0.03); }
.dark-theme .consultas-historial-row:hover { background: rgba(255,255,255,0.04); }
.consultas-historial-info { display: flex; align-items: center; gap: 0.5rem; font-size: var(--fs-sm); }
.consultas-historial-meta { display: flex; align-items: center; gap: 0.75rem; font-size: var(--fs-xs); }
.consultas-informe pre {
  font-family: 'Courier New', monospace; font-size: var(--fs-xs);
  white-space: pre-wrap; color: var(--text-muted); margin: 0;
  max-height: 400px; overflow-y: auto;
}

.ticket-cliente {
  font-weight: 500;
}

.ticket-dominio {
  color: var(--primary);
}

.ticket-row-date {
  flex-shrink: 0;
  font-size: 0.78rem;
  color: var(--text-muted);
  text-align: right;
  white-space: nowrap;
}

.tickets-pagination {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 1rem;
  padding: 1.5rem 0;
}

.btn-sm {
  padding: 0.4rem 1rem;
  font-size: 0.85rem;
}

/* --- TICKET DETAIL MODAL --- */
.modal-large {
  max-width: 95vw;
  max-height: 95vh;
  padding: 0;
  overflow: hidden;
  display: flex;
  flex-direction: column;
}

#ticket-modal-body {
  flex: 1;
  min-height: 0;
  overflow-y: auto;
}

.modal-large .ticket-detail-section h4 {
  font-size: var(--fs-xs);
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--text-muted);
  margin-bottom: 0.4rem;
  padding-bottom: 0.3rem;
  border-bottom: 1px solid var(--border);
}

.ticket-modal-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0;
  min-height: 400px;
}

.ticket-modal-left {
  overflow-y: auto;
  min-height: 0;
  border-right: 1px solid var(--border);
  padding: 0 1.25rem 1rem;
}

.ticket-modal-left .ticket-detail-section {
  padding: 0.6rem 0;
}

.ticket-modal-left .ticket-description {
  position: relative;
  min-height: 80px;
  height: 180px;
  overflow: hidden;
  font-size: var(--fs-base);
  line-height: 1.6;
  border: 1px solid var(--border);
  border-radius: 6px;
  padding: 0.6rem;
}

/* Recuadro del texto del cliente: clic para abrir el reader con el texto completo */
.ticket-modal-left .ticket-description.ticket-description-clickable {
  cursor: pointer;
  transition: border-color 0.15s ease, box-shadow 0.15s ease;
}

.ticket-modal-left .ticket-description-clickable:hover {
  border-color: var(--primary);
}

/* Degradado inferior: pista de que hay mas texto oculto */
.ticket-modal-left .ticket-description-clickable::before {
  content: "";
  position: absolute;
  left: 1px;
  right: 1px;
  bottom: 1px;
  height: 42px;
  border-radius: 0 0 6px 6px;
  background: linear-gradient(to bottom, transparent, var(--surface-main) 92%);
  pointer-events: none;
}

/* Hint "Ampliar" que aparece al hacer hover */
.ticket-modal-left .ticket-description-clickable::after {
  content: "Ampliar";
  position: absolute;
  right: 8px;
  bottom: 8px;
  font-size: var(--fs-xs);
  font-weight: 600;
  color: var(--primary);
  background: var(--surface-main);
  border: 1px solid var(--primary);
  border-radius: 6px;
  padding: 0.1rem 0.5rem;
  opacity: 0;
  transition: opacity 0.15s ease;
  pointer-events: none;
}

.ticket-modal-left .ticket-description-clickable:hover::after {
  opacity: 1;
}

/* --- Text reader modal (texto completo del cliente) --- */
.ticket-reader-container {
  max-width: 760px;
  width: 90%;
  max-height: 85vh;
}

.ticket-reader-body {
  padding: 1.25rem 1.5rem;
  overflow-y: auto;
  max-height: calc(85vh - 60px);
  font-size: var(--fs-base);
  line-height: 1.7;
  overflow-wrap: anywhere;
  color: var(--text-main);
}

.ticket-modal-right {
  overflow-y: auto;
  min-height: 0;
  padding: 0.75rem 1rem;
}

.ticket-modal-right .ticket-detail-section {
  padding: 0.5rem 0;
}

.ticket-modal-right .ticket-edit-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.5rem;
}

.ticket-modal-right .ticket-edit-field label {
  font-size: var(--fs-xs);
}

.ticket-modal-right .ticket-edit-field select {
  font-size: var(--fs-sm);
  padding: 0.3rem 0.4rem;
}

.ticket-modal-right textarea {
  font-size: var(--fs-base);
  min-height: 80px;
  max-height: 180px;
  width: 100%;
  resize: none;
  overflow-y: auto;
}

.ticket-modal-right .action-panel-footer {
  padding-top: 0.4rem;
  position: sticky;
  bottom: -1px;
  background: var(--surface-main);
  padding-bottom: 0.5rem;
  z-index: 1;
  border-top: 1px solid var(--border);
  margin-top: 0.3rem;
}

.ticket-modal-right .reply-estado-selector {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  margin-top: 0.4rem;
}

.ticket-modal-right .reply-estado-selector label {
  font-size: var(--fs-xs);
  white-space: nowrap;
}

.ticket-modal-right .reply-estado-selector select {
  flex: 1;
  font-size: var(--fs-sm);
}

@media (max-width: 900px) {
  .ticket-modal-grid {
    grid-template-columns: 1fr;
  }
  .ticket-modal-left {
    border-right: none;
    border-bottom: 1px solid var(--border);
    max-height: 50vh;
  }
  .ticket-modal-right {
    max-height: none;
  }
}

.modal-topbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  padding: 0.5rem 1.25rem;
  border-bottom: 1px solid var(--border);
  position: sticky;
  top: 0;
  background: var(--surface-main);
  z-index: 2;
}

.modal-topbar-info {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  min-width: 0;
}
.topbar-link {
  color: var(--text-muted);
  text-decoration: none;
  cursor: pointer;
  border-bottom: 1px dashed var(--border);
  transition: color 0.15s, border-color 0.15s;
}
.topbar-link:hover {
  color: var(--accent);
  border-color: var(--accent);
}

.modal-topbar-client {
  font-weight: 700;
  font-size: 0.95rem;
  color: var(--text-main);
}

.modal-topbar-domain {
  font-size: var(--fs-base);
  color: var(--primary);
  font-weight: 500;
}

.modal-topbar-asignacion {
  font-size: var(--fs-base);
  font-weight: 600;
}

/* --- Compact ticket header --- */
.ticket-compact-header {
  margin-bottom: 0;
  padding: 0.6rem 1.25rem;
  border-bottom: 1px solid var(--border);
}

.ticket-compact-top {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  flex-wrap: wrap;
  margin-bottom: 0.4rem;
}

.ticket-id {
  font-size: 0.82rem;
  font-weight: 700;
  color: var(--text-main);
  background: rgba(0, 0, 0, 0.04);
  padding: 0.15rem 0.5rem;
  border-radius: 6px;
  letter-spacing: 0.01em;
}

body.dark-theme .ticket-id {
  background: rgba(255, 255, 255, 0.06);
}

.ticket-compact-badges {
  display: flex;
  align-items: center;
  gap: 0.3rem;
  flex-wrap: wrap;
}

.ticket-compact-meta {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  flex-wrap: wrap;
  font-size: 0.8rem;
  color: var(--text-main);
}
.ticket-compact-meta + .ticket-compact-meta {
  margin-top: 0.2rem;
}
.ticket-meta-sep {
  display: inline-block;
  width: 1px; height: 12px;
  background: var(--border);
  margin: 0 0.3rem;
  vertical-align: middle;
}

.ticket-compact-dates {
  display: inline-flex;
  align-items: center;
  gap: 0.25rem;
  margin-left: auto;
  font-size: 0.72rem;
}

.ticket-detail-section {
  margin-bottom: 1rem;
}

.ticket-detail-section h4 {
  font-size: 0.85rem;
  font-weight: 700;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.05em;
  margin-bottom: 0.75rem;
  padding-bottom: 0.5rem;
  border-bottom: 1px solid var(--border);
}

.ticket-description {
  font-size: 0.9rem;
  line-height: 1.7;
  color: var(--text-main);
  background: rgba(0, 0, 0, 0.02);
  padding: 1rem;
  border-radius: 10px;
  max-height: 300px;
  overflow-y: auto;
  white-space: pre-wrap;
  word-break: break-word;
}

body.dark-theme .ticket-description {
  background: rgba(255, 255, 255, 0.03);
}

.ticket-response {
  font-size: 0.88rem;
  line-height: 1.7;
  color: var(--text-main);
  background: rgba(241, 85, 80, 0.03);
  padding: 1rem;
  border-radius: 10px;
  border-left: 3px solid var(--primary);
  max-height: 300px;
  overflow-y: auto;
}

.ticket-urls {
  display: flex;
  flex-direction: column;
  gap: 0.15rem;
}

.ticket-urls a {
  display: block;
  font-size: 0.78rem;
  line-height: 1.4;
  word-break: break-all;
  color: var(--primary);
  opacity: 0.8;
}

.ticket-urls a:hover {
  opacity: 1;
}

.ticket-edit-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 1rem;
}

.ticket-edit-field label {
  display: block;
  font-size: 0.72rem;
  font-weight: 700;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.05em;
  margin-bottom: 0.3rem;
}

.ticket-edit-field select {
  width: 100%;
}

/* --- Edicion coloreada: chips (Prioridad/Asignado) + selects tintados --- */

/* Prioridad y Asignado ocupan toda la fila del grid para caber los chips. */
.ticket-edit-field--full {
  grid-column: 1 / -1;
}

.ticket-chip-row {
  display: flex;
  flex-wrap: wrap;
  gap: 0.3rem;
}
.ticket-chip-row.is-saving {
  opacity: 0.55;
  pointer-events: none;
}

.ticket-chip {
  --chip-color: #6b7280;
  display: inline-flex;
  align-items: center;
  gap: 0.25rem;
  padding: 0.28rem 0.6rem;
  border-radius: 999px;
  border: 1px solid color-mix(in srgb, var(--chip-color) 45%, transparent);
  background: color-mix(in srgb, var(--chip-color) 8%, transparent);
  color: var(--chip-color);
  font-size: 0.76rem;
  font-weight: 600;
  line-height: 1.1;
  cursor: pointer;
  transition: background 0.12s ease, border-color 0.12s ease, color 0.12s ease;
}
.ticket-chip:hover {
  background: color-mix(in srgb, var(--chip-color) 18%, transparent);
}
.ticket-chip.is-active {
  background: var(--chip-color);
  border-color: var(--chip-color);
  color: #fff;
}

/* Select tintado con el color del valor actual (Caso/Estado/Tipos). */
.ticket-select {
  width: 100%;
}
.ticket-select.is-tinted {
  --tint-color: #4b5563;
  border: 1px solid color-mix(in srgb, var(--tint-color) 55%, var(--border));
  background: color-mix(in srgb, var(--tint-color) 10%, transparent);
  color: var(--tint-color);
  font-weight: 600;
}
.ticket-select.is-saving {
  opacity: 0.55;
}

/* --- TIMELINE --- */
/* --- Action tabs (respuesta / nota) --- */
.ticket-actions-tabs {
  display: flex;
  gap: 0.25rem;
  margin-bottom: 0.75rem;
}

.action-tab {
  padding: 0.4rem 1rem;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: transparent;
  color: var(--text-muted);
  font-size: 0.82rem;
  font-weight: 500;
  cursor: pointer;
  transition: all 0.15s;
}

.action-tab:hover {
  background: rgba(0, 0, 0, 0.03);
}

.action-tab.active {
  background: var(--primary);
  color: #fff;
  border-color: var(--primary);
}

.action-panel textarea {
  width: 100%;
  padding: 0.75rem;
  border: 1px solid var(--border);
  border-radius: 10px;
  font-family: 'Inter', sans-serif;
  font-size: 0.85rem;
  resize: vertical;
  background: var(--bg-card);
  color: var(--text-main);
  min-height: 70px;
}

.action-panel textarea:focus {
  outline: none;
  border-color: var(--primary);
  box-shadow: 0 0 0 3px rgba(241, 85, 80, 0.1);
}

.action-panel-footer {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-top: 0.5rem;
  gap: 1rem;
}

.action-panel-footer .btn-primary,
.action-panel-footer .btn-secondary,
.action-panel-footer .btn-ai {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  font-size: 0.82rem;
  padding: 0.45rem 1rem;
  white-space: nowrap;
}

.btn-ai {
  background: transparent;
  color: #bb9af7;
  border: 1px solid #bb9af740;
  border-radius: 6px;
  cursor: pointer;
  transition: all 0.15s ease;
}

.btn-ai:hover {
  background: #bb9af715;
  border-color: #bb9af7;
}

.btn-ai:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

/* --- Voice Note Banner --- */
.voice-note-banner {
  background: rgba(234, 179, 8, 0.08);
  border: 1px solid rgba(234, 179, 8, 0.3);
  border-radius: 8px;
  padding: 0.75rem;
  margin-bottom: 1rem;
}

.voice-note-header {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  font-size: 0.82rem;
  font-weight: 600;
  color: #b45309;
  margin-bottom: 0.5rem;
}

.voice-note-banner textarea {
  width: 100%;
  font-size: 0.85rem;
  padding: 0.5rem;
  border: 1px solid rgba(234, 179, 8, 0.3);
  border-radius: 6px;
  background: var(--surface-main);
  color: var(--text-main);
  resize: vertical;
  min-height: 60px;
  max-height: 120px;
}

.voice-note-banner textarea:focus {
  outline: none;
  border-color: #eab308;
  box-shadow: 0 0 0 2px rgba(234, 179, 8, 0.15);
}

.voice-note-actions {
  display: flex;
  justify-content: flex-end;
  align-items: center;
  gap: 0.5rem;
  margin-top: 0.4rem;
}

/* --- Reply estado selector --- */
.reply-estado-selector {
  margin-top: 0.75rem;
}

.reply-estado-selector label {
  display: block;
  font-size: 0.75rem;
  font-weight: 600;
  color: var(--text-muted);
  margin-bottom: 0.35rem;
}

.reply-estado-selector select {
  width: 100%;
  padding: 0.5rem 0.75rem;
  border: 1px solid var(--border);
  border-radius: 8px;
  font-size: 0.85rem;
  font-family: 'Inter', sans-serif;
  background: var(--surface-main);
  color: var(--text-main);
  cursor: pointer;
}

.reply-estado-selector select:focus {
  outline: none;
  border-color: var(--primary);
  box-shadow: 0 0 0 3px rgba(241, 85, 80, 0.1);
}

/* --- Reply preview --- */
.reply-preview-box {
  background: var(--surface-main);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 1rem;
}

.reply-preview-label {
  font-size: 0.75rem;
  font-weight: 600;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.04em;
  margin-bottom: 0.5rem;
}

.reply-preview-content {
  font-size: 0.9rem;
  color: var(--text-main);
  line-height: 1.6;
  white-space: pre-wrap;
  word-break: break-word;
}

.reply-preview-estado {
  margin-top: 0.75rem;
  padding-top: 0.75rem;
  border-top: 1px solid var(--border);
  display: flex;
  align-items: center;
  gap: 0.5rem;
  font-size: 0.82rem;
}

.reply-preview-estado-label {
  color: var(--text-muted);
  font-weight: 600;
}

.reply-preview-estado-value {
  color: var(--primary);
  font-weight: 700;
}

.reply-preview-estado-arrow {
  color: var(--text-muted);
}

/* --- Bitacora timeline --- */
.ticket-timeline {
  display: flex;
  flex-direction: column;
  gap: 0.5rem;
  max-height: 500px;
  overflow-y: auto;
}

.timeline-item {
  display: flex;
  gap: 0.75rem;
  padding: 0.75rem;
  background: rgba(0, 0, 0, 0.02);
  border-radius: 10px;
  border-left: 3px solid var(--border);
}

.timeline-actividad {
  border-left-color: #3b82f6;
}

.timeline-historia {
  border-left-color: #6b7280;
}

body.dark-theme .timeline-item {
  background: rgba(255, 255, 255, 0.03);
}

.timeline-icon {
  flex-shrink: 0;
  width: 28px;
  height: 28px;
  display: flex;
  align-items: center;
  justify-content: center;
  border-radius: 8px;
  background: rgba(0, 0, 0, 0.04);
  color: var(--text-muted);
}

.timeline-icon svg {
  width: 14px;
  height: 14px;
}

.timeline-actividad .timeline-icon {
  background: rgba(59, 130, 246, 0.1);
  color: #3b82f6;
}

.timeline-historia .timeline-icon {
  background: rgba(107, 114, 128, 0.1);
  color: #6b7280;
}

.timeline-body {
  flex: 1;
  min-width: 0;
}

.timeline-header {
  display: flex;
  align-items: center;
  flex-wrap: wrap;
  gap: 0.4rem;
  margin-bottom: 0.3rem;
}

.timeline-header .badge {
  font-size: 0.7rem;
}

.timeline-date {
  font-size: 0.7rem;
  font-weight: 500;
  color: var(--text-muted);
  margin-left: auto;
}

.timeline-text {
  font-size: 0.83rem;
  line-height: 1.6;
  color: var(--text-main);
  word-break: break-word;
}

.timeline-text.is-collapsed {
  max-height: 120px;
  overflow: hidden;
  position: relative;
}

.timeline-text.is-collapsed::after {
  content: '';
  position: absolute;
  bottom: 0;
  left: 0;
  right: 0;
  height: 40px;
  background: linear-gradient(transparent, rgba(var(--card-bg-rgb, 255, 255, 255), 0.95));
  pointer-events: none;
}

body.dark-theme .timeline-text.is-collapsed::after {
  background: linear-gradient(transparent, rgba(30, 30, 30, 0.95));
}

.timeline-toggle {
  display: inline-block;
  margin-top: 0.3rem;
  font-size: 0.75rem;
  color: var(--accent);
  cursor: pointer;
  border: none;
  background: none;
  padding: 0;
  font-weight: 500;
}

.timeline-toggle:hover {
  text-decoration: underline;
}

.timeline-autor {
  font-size: 0.72rem;
  font-weight: 600;
  color: var(--text-muted);
}

/* --- RESPONSIVE --- */
@media (max-width: 1024px) {
  .bento-grid {
    grid-template-columns: repeat(2, 1fr);
  }

  .header-actions {
    flex-direction: column;
    align-items: stretch;
  }

  .ticket-compact-meta {
    font-size: 0.75rem;
  }

  .ticket-compact-dates {
    margin-left: 0;
  }

  .ticket-edit-grid {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 768px) {
  .sidebar {
    top: auto;
    bottom: 0;
    width: 100%;
    height: 70px;
    flex-direction: row;
    border-right: none;
    border-top: 1px solid var(--border);
    padding: 0;
    justify-content: space-around;
    z-index: 2000;
  }

  .sidebar-logo,
  .sidebar-footer {
    display: none;
  }

  .sidebar-nav {
    flex-direction: row;
    padding: 0;
    justify-content: space-around;
    align-items: center;
    width: 100%;
    gap: 0;
  }

  .nav-item {
    padding: 0.5rem;
    flex-direction: column;
    gap: 0.2rem;
    font-size: 0.65rem;
    flex: 1;
    justify-content: center;
    text-align: center;
  }

  .nav-item span {
    display: none;
  }

  .main-wrapper {
    margin-left: 0;
    margin-bottom: 70px;
  }

  .view-content {
    padding: 1rem 1rem 6rem 1rem;
  }

  .bento-grid {
    grid-template-columns: 1fr;
    gap: 1.5rem;
  }

  .card-large {
    grid-column: 1 / -1;
  }
}

/* --- USUARIOS --- */
.usuario-row {
  cursor: pointer;
}

.usuario-row:hover {
  border-color: var(--primary);
}

.usuario-avatar-sm {
  width: 36px;
  height: 36px;
  min-width: 36px;
  border-radius: 50%;
  background: var(--primary);
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 600;
  font-size: 0.75rem;
}

.usuario-avatar-lg {
  width: 52px;
  height: 52px;
  min-width: 52px;
  border-radius: 50%;
  background: var(--primary);
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 700;
  font-size: 1rem;
}

.usuario-row-top {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  flex-wrap: wrap;
}

.usuario-row-top h3 {
  font-size: var(--fs-base);
  font-weight: 600;
}

.usuario-row-details {
  font-size: var(--fs-sm);
  color: var(--text-muted);
  display: flex;
  align-items: center;
  gap: 0.35rem;
  flex-wrap: wrap;
}

.usuario-detail-header {
  display: flex;
  align-items: center;
  gap: 1rem;
  padding: 1.25rem 1.5rem;
  border-bottom: 1px solid var(--border);
}

.usuario-detail-header h3 {
  font-size: var(--fs-lg);
  font-weight: 700;
}

.usuario-detail-badges {
  margin-left: auto;
  display: flex;
  gap: 0.5rem;
}

.usuario-edit-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(220px, 1fr));
  gap: 0.75rem;
}

.usuario-edit-grid input {
  width: 100%;
  padding: 0.4rem 0.6rem;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: var(--surface-main);
  color: var(--text-main);
  font-size: var(--fs-base);
}

.usuario-edit-grid input:focus {
  outline: none;
  border-color: var(--primary);
}

.usuario-save-row {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  margin-top: 0.75rem;
}

.usuario-producto-row {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  padding: 0.6rem 0;
  border-bottom: 1px solid var(--border);
}

.usuario-producto-row:last-of-type {
  border-bottom: none;
}

.usuario-producto-name {
  font-weight: 600;
  font-size: var(--fs-base);
  min-width: 100px;
}

/* --- ACTIVE FILTERS BAR --- */
.tickets-breadcrumb {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  padding: 0.4rem 0;
  font-size: var(--fs-sm);
  min-height: 28px;
}

.filter-bar-label {
  color: var(--text-muted);
  display: inline-flex;
  align-items: center;
}

.filter-bar-label i {
  width: 14px;
  height: 14px;
}

.filter-chip {
  display: inline-flex;
  align-items: center;
  gap: 0.25rem;
  padding: 0.2rem 0.5rem;
  border-radius: 4px;
  background: rgba(241, 85, 80, 0.1);
  color: var(--text-main);
  font-weight: 600;
  cursor: pointer;
  transition: background 0.15s;
}

.filter-chip:hover {
  background: rgba(241, 85, 80, 0.2);
}

.filter-chip i {
  width: 12px;
  height: 12px;
  opacity: 0.5;
}

.filter-chip:hover i {
  opacity: 1;
}

.filter-bar-arrow {
  color: var(--text-muted);
  display: inline-flex;
  align-items: center;
}

.filter-bar-arrow i {
  width: 14px;
  height: 14px;
}

.filter-bar-total {
  font-weight: 700;
  color: var(--primary);
}

/* --- SAT TOOLBAR (ticket tools) --- */
.sat-toolbar {
  display: flex;
  gap: 0.35rem;
  padding: 0.4rem 1.25rem;
  border-bottom: 1px solid var(--border);
  flex-wrap: wrap;
  background: var(--bg-main);
}

.sat-tool-btn {
  display: inline-flex;
  align-items: center;
  gap: 0.25rem;
  padding: 0.25rem 0.55rem;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: var(--surface-main);
  color: var(--text-main);
  font-size: var(--fs-sm);
  font-weight: 500;
  cursor: pointer;
  transition: border-color 0.15s, background 0.15s;
}

.sat-tool-btn:hover {
  border-color: var(--primary);
  background: rgba(241, 85, 80, 0.05);
}
.sat-tool-btn.active {
  border-color: #f7768e;
  background: rgba(247, 118, 142, 0.15);
  color: #f7768e;
}

.sat-tool-btn i {
  width: 14px;
  height: 14px;
}

.tool-results {
  margin: 0.5rem 1.25rem;
  padding: 0.6rem 0.75rem;
  background: #1a1f2e;
  color: #c8d0e0;
  border-radius: 6px;
  font-family: 'SF Mono', 'Fira Code', 'Consolas', monospace;
  font-size: var(--fs-xs);
  line-height: 1.5;
}

.dark-theme .tool-results {
  background: #0d1117;
}

.tool-header {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  font-size: var(--fs-xs);
  font-weight: 600;
  margin-bottom: 0.4rem;
  padding-bottom: 0.3rem;
  border-bottom: 1px solid rgba(255, 255, 255, 0.1);
  color: #7aa2f7;
}

.sat-tool-close {
  background: none;
  border: none;
  cursor: pointer;
  color: #565f89;
  padding: 0.2rem;
  margin-left: auto;
}

.sat-tool-close:hover {
  color: #c8d0e0;
}

.sat-tool-close i {
  width: 14px;
  height: 14px;
}

.tool-result-row {
  padding: 0.35rem 0;
  border-bottom: 1px solid rgba(255, 255, 255, 0.06);
}

.tool-result-row:last-child {
  border-bottom: none;
}

.tool-result-clickable {
  cursor: pointer;
  border-radius: 4px;
  padding: 0.35rem 0.4rem;
}

.tool-result-clickable:hover {
  background: rgba(255, 255, 255, 0.05);
}

.tool-result-title {
  font-size: var(--fs-xs);
  color: #c8d0e0;
  display: flex;
  align-items: center;
  gap: 0.4rem;
  flex-wrap: wrap;
}

.tool-result-meta {
  font-size: var(--fs-xs);
  color: #565f89;
  display: flex;
  gap: 0.4rem;
  align-items: center;
}

.tool-result-meta a {
  color: #7aa2f7;
  text-decoration: none;
}

.tool-result-meta a:hover {
  text-decoration: underline;
}

.tool-section-label {
  font-size: var(--fs-xs);
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: #bb9af7;
  padding: 0.4rem 0 0.2rem;
}

.tool-empty {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  color: #565f89;
  font-size: var(--fs-xs);
  padding: 0.4rem 0;
}

.tool-empty i {
  width: 14px;
  height: 14px;
}

.tool-results .badge {
  font-size: 0.65rem;
  padding: 0.1rem 0.4rem;
}

.tool-results code {
  color: #7aa2f7;
  font-size: var(--fs-xs);
}

.tool-results .loading-state {
  color: #565f89;
  font-size: var(--fs-xs);
}

/* Tier rows */
.tier-rows {
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
  padding: 0.5rem 0;
}
.tier-row {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  padding: 0.5rem 0.75rem;
  border-radius: 8px;
  border: 1px solid var(--border);
  font-size: var(--fs-sm);
}
.tier-row-client {
  font-weight: 600;
  min-width: 110px;
}
.tier-row-label {
  font-size: var(--fs-xs);
  font-weight: 700;
  min-width: 28px;
}
.tier-row.tier-on {
  background: rgba(158, 206, 106, 0.08);
  border-color: rgba(158, 206, 106, 0.3);
}
.tier-row.tier-on .tier-row-client { color: #9ece6a; }
.tier-row.tier-on .tier-row-label { color: #9ece6a; }
.tier-row.tier-off {
  background: rgba(255, 158, 100, 0.08);
  border-color: rgba(255, 158, 100, 0.3);
}
.tier-row.tier-off .tier-row-client { color: #ff9e64; }
.tier-row.tier-off .tier-row-label { color: #ff9e64; }
.tier-row.tier-none {
  background: transparent;
  border-color: var(--border);
  opacity: 0.6;
}
.tier-row.tier-none .tier-row-client { color: var(--text-muted); }
.tier-row.tier-none .tier-row-status {
  color: var(--text-muted);
  font-size: var(--fs-xs);
  flex: 1;
}
/* Toggle switch */
.tier-switch {
  position: relative;
  display: inline-block;
  width: 36px;
  height: 20px;
}
.tier-switch input { opacity: 0; width: 0; height: 0; }
.tier-switch-slider {
  position: absolute;
  cursor: pointer;
  inset: 0;
  background: rgba(255, 158, 100, 0.35);
  border-radius: 20px;
  transition: background 0.2s;
}
.tier-switch-slider::before {
  content: '';
  position: absolute;
  width: 14px;
  height: 14px;
  left: 3px;
  bottom: 3px;
  background: #fff;
  border-radius: 50%;
  transition: transform 0.2s;
}
.tier-switch input:checked + .tier-switch-slider {
  background: rgba(158, 206, 106, 0.6);
}
.tier-switch input:checked + .tier-switch-slider::before {
  transform: translateX(16px);
}
/* Add button */
.tier-add-btn {
  display: inline-flex;
  align-items: center;
  gap: 0.2rem;
  margin-left: auto;
  padding: 0.2rem 0.5rem;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: transparent;
  color: var(--text-muted);
  font-size: var(--fs-xs);
  cursor: pointer;
  transition: border-color 0.15s, color 0.15s;
}
.tier-add-btn:hover {
  border-color: #9ece6a;
  color: #9ece6a;
}
.tier-add-btn i { width: 12px; height: 12px; }
/* Summary */
.tier-summary-good {
  font-size: var(--fs-sm);
  font-weight: 600;
  color: #9ece6a;
  margin-left: auto;
}
.tier-summary-bad {
  font-size: var(--fs-sm);
  font-weight: 600;
  color: #f7768e;
  margin-left: auto;
}
.tier-manual {
  display: flex;
  gap: 0.5rem;
  align-items: center;
  margin-top: 0.5rem;
  padding-top: 0.75rem;
  border-top: 1px solid var(--border);
}
.tier-manual input {
  flex: 1;
  padding: 0.35rem 0.5rem;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: var(--surface-main);
  color: var(--text-main);
  font-size: var(--fs-sm);
}

/* Trend display */
.trend-index {
  display: flex;
  align-items: baseline;
  gap: 0.5rem;
  margin: 0.3rem 0;
}

.trend-index-number {
  font-size: 1.5rem;
  font-weight: 800;
  font-family: 'SF Mono', 'Fira Code', 'Consolas', monospace;
}

.trend-index-label {
  font-size: var(--fs-xs);
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
}

.trend-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.trend-legend {
  display: flex;
  gap: 0.5rem;
  font-size: 0.6rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.04em;
}

.trend-sparkline {
  width: 100%;
  height: 50px;
  margin: 0.3rem 0;
  border-radius: 4px;
  background: rgba(0, 0, 0, 0.2);
}

.trend-explain {
  font-size: var(--fs-xs);
  color: #c8d0e0;
  margin: 0.2rem 0 0.3rem;
}

.trend-days-header {
  display: grid;
  grid-template-columns: 30px 50px 55px;
  gap: 0.4rem;
  font-size: 0.6rem;
  color: #565f89;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  padding: 0.2rem 0;
}

.trend-days {
  display: flex;
  flex-direction: column;
  gap: 0.15rem;
  margin: 0 0 0.3rem;
}

.trend-day-row {
  display: grid;
  grid-template-columns: 30px 50px 55px;
  gap: 0.4rem;
  align-items: center;
  font-family: 'SF Mono', 'Fira Code', 'Consolas', monospace;
  font-size: var(--fs-xs);
  font-weight: 600;
}

.trend-day-name {
  color: #565f89;
}

.trend-day-expected {
  color: #565f89;
  font-weight: 400;
}

.trend-medio {
  font-size: var(--fs-xs);
  color: #565f89;
  margin-top: 0.3rem;
  padding-top: 0.3rem;
  border-top: 1px solid rgba(255, 255, 255, 0.06);
}

/* --- EMPRESAS --- */
#empresas-list,
#empresas-flat-list {
  max-width: 1000px;
}

[id^="empresas-subview-"] .tickets-filterbar {
  margin-bottom: 0.35rem;
}

[id^="empresas-subview-"] .tickets-filterbar .tickets-search-box {
  margin-left: 0;
}

[id^="empresas-subview-"] .kpi-strip {
  padding: 0.25rem 0;
}

.empresas-agente-card {
  background: var(--surface-main);
  border: 1px solid var(--border);
  border-radius: 8px;
  margin-bottom: 0.35rem;
  overflow: hidden;
}

.empresas-agente-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0.75rem 1rem;
  cursor: pointer;
  gap: 1rem;
}

.empresas-agente-header:hover {
  background: rgba(0, 0, 0, 0.02);
}

.dark-theme .empresas-agente-header:hover {
  background: rgba(255, 255, 255, 0.03);
}

.empresas-agente-info {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  flex-wrap: wrap;
}

.empresas-agente-info h3 {
  font-size: var(--fs-base);
  font-weight: 600;
}

.empresas-agente-info .badge {
  min-width: 60px;
  text-align: center;
}

.empresas-chevron {
  width: 16px;
  height: 16px;
  transition: transform 0.2s;
  color: var(--text-muted);
}

.empresas-agente-stats {
  display: flex;
  gap: 0.5rem;
  font-size: var(--fs-sm);
  white-space: nowrap;
}

.empresas-agente-body {
  border-top: 1px solid var(--border);
  padding: 0.5rem 0.75rem;
}

.agente-edit-panel {
  padding: 0.5rem 0;
  border-bottom: 1px solid var(--border);
  margin-bottom: 0.5rem;
}

.agente-edit-panel .usuario-edit-grid {
  grid-template-columns: repeat(auto-fill, minmax(180px, 1fr));
  gap: 0.5rem;
}

.agente-edit-panel input,
.agente-edit-panel select {
  font-size: var(--fs-sm);
  padding: 0.3rem 0.5rem;
}

.agente-empresas-label {
  font-size: var(--fs-xs);
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--text-muted);
  padding: 0.3rem 0;
  border-bottom: 1px solid var(--border);
  margin-bottom: 0.25rem;
}

.empresas-empresa-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0.5rem 0.75rem;
  border-radius: 6px;
  cursor: pointer;
  gap: 1rem;
  background: rgba(241, 85, 80, 0.04);
  border-left: 3px solid rgba(241, 85, 80, 0.15);
  margin-bottom: 0.2rem;
}

.empresas-empresa-row:hover {
  background: rgba(0, 0, 0, 0.03);
}

.dark-theme .empresas-empresa-row:hover {
  background: rgba(255, 255, 255, 0.04);
}

.empresas-empresa-inactive {
  opacity: 0.5;
}

.empresas-empresa-info {
  display: flex;
  align-items: center;
  gap: 0.5rem;
}

.empresas-empresa-name {
  font-weight: 500;
  font-size: var(--fs-base);
}

.empresas-empresa-meta {
  display: flex;
  gap: 0.75rem;
  font-size: var(--fs-sm);
}

.empresa-detail-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 1rem 1.5rem;
  border-bottom: 1px solid var(--border);
}

.empresa-detail-header h3 {
  font-size: var(--fs-md);
  font-weight: 700;
}

.empresa-detail-badges {
  display: flex;
  gap: 0.5rem;
  flex-shrink: 0;
}

.empresa-info-value {
  font-size: var(--fs-base);
  color: var(--text-main);
  padding: 0.15rem 0;
}

.empresa-info-value a {
  color: var(--primary);
  text-decoration: none;
  word-break: break-all;
}

.empresa-info-value a:hover {
  text-decoration: underline;
}

.empresa-info-bar {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem 1.25rem;
  padding: 0.6rem 1.5rem;
  border-bottom: 1px solid var(--border);
  font-size: var(--fs-sm);
}

.empresa-info-item {
  display: inline-flex;
  gap: 0.3rem;
}

.empresa-info-item a {
  color: var(--primary);
  text-decoration: none;
}

.empresa-info-label {
  color: var(--text-muted);
  font-weight: 500;
}

.empresa-modal-body {
  padding: 0.75rem 1.5rem;
  overflow-y: auto;
  max-height: calc(95vh - 90px);
}

.empresa-edit-section {
  padding: 0.5rem 0;
  border-bottom: 1px solid var(--border);
}

.empresa-edit-section:last-of-type {
  border-bottom: none;
}

.empresa-edit-section h4 {
  font-size: var(--fs-xs);
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--primary);
  margin-bottom: 0.4rem;
}

/* Modal topbar 2-line variant */
.modal-topbar-2line {
  flex-wrap: wrap;
}

.modal-topbar-left {
  display: flex;
  flex-direction: column;
  gap: 0.15rem;
  flex: 1;
  min-width: 0;
}

.modal-topbar-line1 {
  display: flex;
  align-items: center;
  gap: 0.5rem;
}

.modal-topbar-line1 .modal-topbar-client {
  font-weight: 700;
  font-size: var(--fs-md);
}

.modal-topbar-line2 {
  display: flex;
  align-items: center;
  gap: 0.35rem;
  font-size: var(--fs-xs);
  color: var(--text-muted);
}

.modal-topbar-right {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  flex-shrink: 0;
}

.empresa-status-select,
.empresa-active-select {
  padding: 0.25rem 0.5rem;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: var(--surface-main);
  color: var(--text-main);
  font-size: var(--fs-sm);
  cursor: pointer;
}

.empresa-service-info {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem 1rem;
  margin-bottom: 0.4rem;
  font-size: var(--fs-sm);
}

.empresa-brands {
  display: flex;
  align-items: center;
  gap: 0.35rem;
  flex-wrap: wrap;
  font-size: var(--fs-sm);
}

.empresa-brands .badge {
  font-size: var(--fs-xs);
}

.empresa-usuarios-list {
  display: flex;
  flex-direction: column;
  gap: 0.25rem;
}

.empresa-usuario-row {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  padding: 0.4rem 0.5rem;
  border-radius: 6px;
  cursor: pointer;
  font-size: var(--fs-base);
}

.empresa-usuario-row:hover {
  background: rgba(0, 0, 0, 0.03);
}

.dark-theme .empresa-usuario-row:hover {
  background: rgba(255, 255, 255, 0.04);
}

.empresa-usuario-name {
  font-weight: 500;
}

.empresa-meta {
  font-size: var(--fs-xs);
}

.search-section-label {
  font-size: var(--fs-xs);
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--text-muted);
  padding: 0.75rem 0 0.25rem;
}

.usuario-producto-warning {
  margin-top: 0.5rem;
  padding: 0.5rem 0.75rem;
  font-size: var(--fs-sm);
  color: var(--primary);
  background: rgba(241, 85, 80, 0.08);
  border-left: 3px solid var(--primary);
  border-radius: 4px;
}

.usuario-meta {
  display: flex;
  gap: 1.5rem;
  flex-wrap: wrap;
  padding-top: 0.5rem;
  border-top: 1px solid var(--border);
  font-size: var(--fs-xs);
}

/* ============================================
   Servicios section
   ============================================ */

.servicios-empresa-block {
  padding: 0.5rem 0.75rem;
  border-bottom: 1px solid var(--border);
}

.servicios-empresa-block:last-child {
  border-bottom: none;
}

.servicios-empresa-header {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.4rem 0;
  font-size: var(--fs-base);
}

.servicios-empresa-name {
  font-weight: 600;
  font-size: var(--fs-base);
}

.servicios-add-btn {
  margin-left: auto;
  font-size: var(--fs-xs) !important;
  padding: 0.15rem 0.5rem !important;
}

/* Sub-view toggle — segmented control */
.servicios-view-toggle {
  display: flex;
  align-items: center;
  gap: 0;
  margin-bottom: 0.75rem;
  border: 1px solid var(--border);
  border-radius: 8px;
  overflow: hidden;
  width: fit-content;
}
.svc-view-btn {
  padding: 0.4rem 1.1rem;
  font-size: var(--fs-sm);
  font-weight: 600;
  border: none;
  border-right: 1px solid var(--border);
  border-radius: 0;
  background: transparent;
  color: var(--text-muted);
  cursor: pointer;
  transition: background 0.15s, color 0.15s;
  white-space: nowrap;
}
.svc-view-btn:last-child {
  border-right: none;
}
.svc-view-btn.active {
  background: rgba(241, 85, 80, 0.12);
  color: var(--primary);
  font-weight: 700;
}
.svc-view-btn:hover:not(.active) {
  background: var(--bg-main);
  color: var(--text-main);
}

/* Sub-TAB bars (nivel 2 de navegación, ej. dentro del TAB Facturas de la Sección
   Facturación). Estética diferenciada del TAB de sección (nivel 1, segmented
   control) para que el operador distinga visualmente en qué nivel está.
   Convención: underlined text tabs, sin borde ni fondo. */
.fact-subtab-bar {
  border: none;
  border-radius: 0;
  border-bottom: 1px solid var(--border);
  width: 100%;
  gap: 4px;
  padding: 0;
  overflow: visible;
}
.fact-subtab-bar .svc-view-btn {
  border: none;
  border-right: none;
  border-bottom: 2px solid transparent;
  border-radius: 0;
  background: transparent;
  padding: 0.35rem 0.85rem;
  margin-bottom: -1px;
}
.fact-subtab-bar .svc-view-btn.active {
  background: transparent;
  color: var(--primary);
  border-bottom-color: var(--primary);
  font-weight: 700;
}
.fact-subtab-bar .svc-view-btn:hover:not(.active) {
  background: transparent;
  color: var(--text-main);
  border-bottom-color: var(--border);
}
/* Sub-TAB aparcado — pinta más apagado y con separación a la izquierda para
   dar señal visual de "está aquí pero no se usa en el flujo principal". */
.fact-subtab-bar .svc-view-btn.subtab-parked {
  margin-left: auto;
  opacity: 0.55;
  font-weight: 500;
  font-style: italic;
}
.fact-subtab-bar .svc-view-btn.subtab-parked.active {
  opacity: 1;
}

/* Catalogo grid */
.catalogo-group {
  margin-bottom: 1rem;
}
.catalogo-group-header {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.4rem 0;
  font-size: var(--fs-sm);
  font-weight: 700;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.03em;
  border-bottom: 1px solid var(--border);
  margin-bottom: 0.4rem;
}
.catalogo-group-header .badge {
  font-size: var(--fs-xs);
}
.catalogo-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.75rem;
  padding: 0.5rem 0.75rem;
  border-radius: 6px;
  cursor: pointer;
  background: rgba(241, 85, 80, 0.04);
  border-left: 3px solid rgba(241, 85, 80, 0.15);
  margin-bottom: 0.2rem;
}
.catalogo-row:hover {
  background: rgba(241, 85, 80, 0.08);
}
.catalogo-row-info {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  min-width: 0;
}
.catalogo-row-info .catalogo-nombre {
  font-weight: 600;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.catalogo-row-info .catalogo-codigo {
  font-size: var(--fs-xs);
  color: var(--text-muted);
}
.catalogo-row-meta {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  font-size: var(--fs-sm);
  flex-shrink: 0;
}
.catalogo-id {
  font-family: 'SF Mono', 'Fira Code', 'Consolas', monospace;
  font-size: var(--fs-xs);
  opacity: 0.5;
}
.catalogo-row.selected {
  background: rgba(241, 85, 80, 0.12);
  border-left-color: var(--primary);
}

/* Creation panel */
.creation-panel {
  background: var(--surface-alt);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 1rem 1.25rem;
  margin-bottom: 1rem;
}
.creation-panel-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 0.75rem;
  padding-bottom: 0.5rem;
  border-bottom: 1px solid var(--border);
}
.creation-panel-header h4 { margin: 0; font-size: var(--fs-base); }
.creation-panel-product {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  flex-wrap: wrap;
  margin-bottom: 0.75rem;
  font-size: var(--fs-sm);
  color: var(--text-muted);
}
.creation-panel-form {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.75rem;
  margin-bottom: 0.75rem;
}
.creation-panel-form label {
  font-size: var(--fs-xs);
  font-weight: 600;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.03em;
  margin-bottom: 0.2rem;
  display: block;
}
.creation-panel-form select {
  width: 100%;
  padding: 0.4rem 0.5rem;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: var(--surface-main);
  color: var(--text-main);
  font-size: var(--fs-sm);
}
.creation-panel-actions {
  display: flex;
  gap: 0.5rem;
  justify-content: flex-end;
  padding-top: 0.5rem;
  border-top: 1px solid var(--border);
}
.creation-panel-warning {
  font-size: var(--fs-sm);
  padding: 0.4rem 0.75rem;
  border-radius: 6px;
  margin-bottom: 0.5rem;
}
.creation-panel-warning.error {
  background: rgba(247, 118, 142, 0.1);
  color: #f7768e;
  border: 1px solid rgba(247, 118, 142, 0.3);
}
.creation-panel-warning.warn {
  background: rgba(255, 158, 100, 0.1);
  color: #ff9e64;
  border: 1px solid rgba(255, 158, 100, 0.3);
}

/* Briefing GeriAI results */
/* FeedScale panel */
.feedscale-section {
  border: 1px solid rgba(158, 206, 106, 0.2);
  border-radius: 10px;
  padding: 1rem 1.25rem;
  background: rgba(158, 206, 106, 0.03);
}
.feedscale-status-header {
  font-size: var(--fs-sm);
  margin-bottom: 0.5rem;
}
.feedscale-row {
  margin-bottom: 0.4rem;
}
.feedscale-row label {
  display: block;
  font-size: var(--fs-xs);
  font-weight: 600;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.03em;
  margin-bottom: 0.2rem;
}
.feedscale-items {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
}
.feedscale-item {
  font-size: var(--fs-sm);
  padding: 0.2rem 0.5rem;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: rgba(255, 255, 255, 0.03);
}

.feedscale-item-needed {
  border-color: rgba(122, 162, 247, 0.4);
  background: rgba(122, 162, 247, 0.06);
}

.briefing-section {
  border: 1px solid rgba(122, 162, 247, 0.2);
  border-radius: 10px;
  padding: 1rem 1.25rem;
  background: rgba(122, 162, 247, 0.03);
}
.briefing-result-panel {
  background: var(--surface-alt);
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 0.75rem 1rem;
}
.briefing-result-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 0.75rem;
  padding-bottom: 0.5rem;
  border-bottom: 1px solid var(--border);
}
.briefing-result-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.6rem 1rem;
}
.briefing-result-item {
  font-size: var(--fs-sm);
}
.briefing-result-item.full-width {
  grid-column: 1 / -1;
}
.briefing-result-item label {
  display: block;
  font-size: var(--fs-xs);
  font-weight: 600;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.03em;
  margin-bottom: 0.15rem;
}
.briefing-value {
  color: var(--text-main);
}
.briefing-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 0.3rem;
}
.briefing-chip {
  display: inline-block;
  padding: 0.15rem 0.45rem;
  font-size: var(--fs-xs);
  border-radius: 4px;
  background: rgba(255, 255, 255, 0.06);
  border: 1px solid var(--border);
  color: var(--text-main);
}
.briefing-chip-origin {
  background: rgba(158, 206, 106, 0.1);
  border-color: rgba(158, 206, 106, 0.3);
  color: #9ece6a;
}
.briefing-chip-mochi {
  background: rgba(122, 162, 247, 0.1);
  border-color: rgba(122, 162, 247, 0.3);
  color: #7aa2f7;
}
.briefing-reasoning {
  margin-top: 0.75rem;
  padding-top: 0.5rem;
  border-top: 1px solid var(--border);
  font-size: var(--fs-sm);
  color: var(--text-muted);
}
.briefing-reasoning label {
  display: block;
  font-size: var(--fs-xs);
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  margin-bottom: 0.25rem;
}
.briefing-input {
  width: 100%;
  padding: 0.35rem 0.5rem;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: var(--surface-main);
  color: var(--text-main);
  font-size: var(--fs-sm);
  resize: vertical;
}
.briefing-input:focus {
  border-color: #7aa2f7;
  outline: none;
}
.briefing-checkboxes {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem 1rem;
}
.briefing-checkbox {
  display: flex;
  align-items: center;
  gap: 0.3rem;
  font-size: var(--fs-sm);
  cursor: pointer;
  color: var(--text-main);
}
.briefing-checkbox input { cursor: pointer; }
.briefing-actions {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  margin-top: 0.75rem;
  padding-top: 0.75rem;
  border-top: 1px solid var(--border);
}
@keyframes spin {
  from { transform: rotate(0deg); }
  to { transform: rotate(360deg); }
}

.servicios-row {
  display: flex;
  align-items: center;
  justify-content: flex-start;
  gap: 1.5rem;
  padding: 0.5rem 0.75rem;
  border-radius: 6px;
  cursor: pointer;
  font-size: var(--fs-base);
  background: rgba(241, 85, 80, 0.04);
  border-left: 3px solid rgba(241, 85, 80, 0.15);
  margin-bottom: 0.2rem;
}

.servicios-row:hover {
  background: rgba(0, 0, 0, 0.03);
}

.dark-theme .servicios-row:hover {
  background: rgba(255, 255, 255, 0.04);
}

.servicios-row-info {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  min-width: 0;
  flex: 0 1 auto;
}

.servicios-brand {
  font-weight: 500;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.servicios-row-meta {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  flex-shrink: 0;
  font-size: var(--fs-sm);
}

/* Tabs system */
.svc-tabs {
  display: flex;
  gap: 0;
  border-bottom: 1px solid var(--border);
  padding: 0 1.25rem;
  overflow-x: auto;
}

.svc-tab {
  padding: 0.5rem 0.75rem;
  font-size: var(--fs-sm);
  font-weight: 500;
  background: none;
  border: none;
  border-bottom: 2px solid transparent;
  color: var(--text-muted);
  cursor: pointer;
  white-space: nowrap;
  transition: color 0.2s, border-color 0.2s;
  position: relative;
}

.svc-tab:hover {
  color: var(--text-main);
}

.svc-tab.active {
  color: #fff;
  background: var(--primary);
  border-radius: 6px 6px 0 0;
  border-bottom-color: var(--primary);
}

.svc-tab-blue:not(.active) {
  color: #2563eb;
}
.svc-tab-blue.active {
  background: #2563eb;
  border-bottom-color: #2563eb;
}

.save-warning {
  color: #d97706;
  font-weight: 700;
  font-size: var(--fs-sm);
  margin-right: 0.5rem;
  white-space: nowrap;
}

.btn-save-warn {
  background: #f59e0b;
  color: #000;
  border: none;
  font-weight: 700;
  cursor: pointer;
  padding: 0.4rem 0.85rem;
  border-radius: 6px;
  font-size: var(--fs-sm);
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
}
.btn-save-warn:hover {
  background: #ea580c;
  color: #000;
}
.btn-save-warn:disabled {
  background: #fcd34d;
  color: #444;
  cursor: not-allowed;
}

/* Workflow tab — visualizacion del flujo de alta */
.workflow-tab { padding: 0.5rem 0; }
.workflow-header { margin-bottom: 1.5rem; }
.workflow-flow {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 0;
  margin: 1rem 0;
}
.workflow-step {
  width: 100%;
  max-width: 640px;
  border: 2px solid var(--border);
  border-radius: 10px;
  padding: 0.85rem 1rem;
  background: var(--surface-main);
  box-sizing: border-box;
}
.workflow-step-state {
  background: var(--surface-2, #f8fafc);
  text-align: center;
  border-style: dashed;
}
.workflow-step-state-final {
  background: rgba(34, 197, 94, 0.08);
  border-color: #22c55e;
  text-align: center;
}
.workflow-step-action {
  border-color: #f59e0b;
  background: rgba(245, 158, 11, 0.06);
}
.workflow-step-head {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 0.35rem;
  gap: 0.5rem;
}
.workflow-step-num {
  font-size: var(--fs-xs);
  font-weight: 800;
  color: var(--text-muted);
  letter-spacing: 0.05em;
  text-transform: uppercase;
}
.workflow-step-tabref {
  font-size: var(--fs-xs);
  font-weight: 700;
  color: #2563eb;
  background: rgba(59, 130, 246, 0.12);
  padding: 0.15rem 0.5rem;
  border-radius: 4px;
}
.workflow-step-title {
  font-size: 1.05rem;
  font-weight: 700;
  margin: 0.25rem 0 0.4rem;
}
.workflow-step-action-name {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  color: #d97706;
  font-weight: 700;
  font-size: 0.98rem;
  margin: 0.1rem 0 0.35rem;
}
.workflow-step-desc {
  font-size: var(--fs-sm);
  color: var(--text-main);
  margin: 0.35rem 0 0;
  line-height: 1.4;
}
.workflow-step-endpoint {
  font-family: 'SF Mono', Consolas, monospace;
  font-size: 0.75rem;
  color: var(--text-muted);
  margin-top: 0.45rem;
  padding-top: 0.4rem;
  border-top: 1px dashed var(--border);
}
.workflow-arrow {
  width: 2px;
  height: 28px;
  background: var(--border);
  margin: 4px 0;
  position: relative;
}
.workflow-arrow::after {
  content: '';
  position: absolute;
  bottom: -1px;
  left: 50%;
  transform: translateX(-50%);
  width: 0;
  height: 0;
  border-left: 6px solid transparent;
  border-right: 6px solid transparent;
  border-top: 8px solid var(--border);
}
.workflow-footnotes {
  margin-top: 2rem;
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 1rem;
}
@media (max-width: 720px) {
  .workflow-footnotes { grid-template-columns: 1fr; }
}
.workflow-aside {
  padding: 0.85rem 1rem;
  background: var(--surface-2, #f8fafc);
  border-radius: 8px;
  border: 1px solid var(--border);
}
.workflow-aside h4 {
  font-size: var(--fs-sm);
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--text-muted);
}
.workflow-aside ul li {
  margin-bottom: 0.35rem;
  line-height: 1.4;
}

.svc-tab-dot {
  display: inline-block;
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--primary);
  margin-left: 4px;
  vertical-align: middle;
}

/* Servicios toggle active button */
.svc-toggle-btn {
  display: inline-flex;
  align-items: center;
  gap: 0.3rem;
  padding: 0.25rem 0.7rem;
  border-radius: 6px;
  font-size: var(--fs-sm);
  font-weight: 700;
  cursor: pointer;
  border: none;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  margin-left: auto;
}

.svc-toggle-btn i {
  width: 14px;
  height: 14px;
}

.svc-toggle-on {
  background: rgba(101, 163, 13, 0.15);
  color: var(--status-active);
}

.svc-toggle-on:hover {
  background: rgba(101, 163, 13, 0.25);
}

.svc-toggle-off {
  background: rgba(249, 115, 22, 0.15);
  color: var(--status-inactive);
}

.svc-toggle-off:hover {
  background: rgba(249, 115, 22, 0.25);
}

.svc-accept-btn {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  padding: 0.3rem 0.85rem;
  border-radius: 6px;
  font-size: var(--fs-sm);
  font-weight: 700;
  cursor: pointer;
  border: none;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  margin-left: auto;
  background: var(--primary, #f15550);
  color: #fff;
}
.svc-accept-btn:hover {
  filter: brightness(1.05);
}
.svc-accept-btn i {
  width: 14px;
  height: 14px;
}

/* SAT-7 — Trazabilidad */
.svc-traceability {
  background: rgba(122, 162, 247, 0.04);
  border-left: 3px solid rgba(122, 162, 247, 0.45);
}
.svc-trace-row {
  display: flex;
  gap: 0.75rem;
  padding: 0.25rem 0;
  font-size: var(--fs-sm);
  align-items: baseline;
}
.svc-trace-label {
  color: var(--text-muted);
  min-width: 180px;
  font-size: var(--fs-xs);
  text-transform: uppercase;
  letter-spacing: 0.03em;
}
.svc-trace-empty {
  opacity: 0.55;
}

/* SAT-3 — Wizard events timeline */
.svc-events-list {
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
}
.svc-event-row {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.55rem;
  padding: 0.3rem 0.5rem;
  border-radius: 6px;
  border: 1px solid var(--border);
  background: var(--surface-main);
  font-size: var(--fs-sm);
}
.svc-event-when {
  font-size: var(--fs-xs);
  margin-left: auto;
}
.svc-event-data {
  flex-basis: 100%;
  font-size: var(--fs-xs);
  color: var(--text-muted);
  padding-left: 0.5rem;
}

/* Servicios tab content scroll */
#svc-tab-content {
  overflow-y: auto;
  max-height: calc(92vh - 200px);
}

/* Tables grid */
.svc-tokens-grid {
  display: flex;
  flex-direction: column;
  gap: 0.3rem;
}
.svc-token-row {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.3rem 0.5rem;
  border-radius: 6px;
  background: rgba(255, 255, 255, 0.02);
  border: 1px solid var(--border);
  font-size: var(--fs-sm);
}

.svc-tables-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(280px, 1fr));
  gap: 0.35rem;
}

.svc-table-row {
  display: flex;
  align-items: center;
  gap: 0.4rem;
}

.svc-table-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  flex-shrink: 0;
}

.svc-table-dot-on {
  background: #9ece6a;
}

.svc-table-dot-off {
  background: rgba(255, 255, 255, 0.15);
}

.svc-table-label {
  font-size: var(--fs-xs);
  color: var(--text-muted);
  min-width: 75px;
  font-weight: 600;
}

.svc-table-exists {
  font-size: 0.85rem;
  flex-shrink: 0;
  line-height: 1;
  display: inline-block;
  width: 16px;
  text-align: center;
}

.svc-table-exists-off {
  opacity: 0.55;
}

.kpi-card-clickable {
  cursor: pointer;
  transition: transform 0.1s ease, border-color 0.1s ease;
}
.kpi-card-clickable:hover {
  transform: translateY(-1px);
  border-color: var(--accent, #7aa2f7);
}

.funnel-section-flash {
  animation: funnelFlash 1.5s ease-out;
}
@keyframes funnelFlash {
  0%   { box-shadow: 0 0 0 2px var(--accent, #7aa2f7); }
  100% { box-shadow: 0 0 0 0 transparent; }
}

.svc-table-input {
  flex: 1;
  padding: 0.2rem 0.4rem;
  border: 1px solid var(--border);
  border-radius: 4px;
  background: var(--surface-main);
  color: var(--text-main);
  font-size: var(--fs-xs);
  font-family: 'SF Mono', 'Fira Code', 'Consolas', monospace;
}

.svc-table-input:focus {
  outline: none;
  border-color: var(--primary);
}

.svc-table-input::placeholder {
  color: var(--text-muted);
  opacity: 0.5;
}

.svc-query-row {
  grid-column: 1 / -1;
  margin-top: -0.25rem;
  margin-bottom: 0.25rem;
}
.svc-query-textarea {
  width: 100%;
  padding: 0.3rem 0.5rem;
  font-size: var(--fs-sm);
  font-family: monospace;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: var(--bg-card);
  color: var(--text);
  resize: vertical;
}
.svc-query-textarea:focus {
  outline: none;
  border-color: var(--primary);
}
.svc-query-textarea::placeholder {
  color: var(--text-muted);
  opacity: 0.5;
}

/* Suggestions panel */
.svc-suggestions-panel {
  border-left: 3px solid var(--primary);
}

.svc-suggestion-card {
  padding: 0.9rem 1rem;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  margin-bottom: 0.75rem;
  background: var(--surface-main);
  transition: opacity 0.2s;
}

.svc-suggestion-card:last-child {
  margin-bottom: 0;
}

.svc-suggestion-query {
  margin: 0;
  padding: 0.4rem 0.6rem;
  font-size: 0.72rem;
  font-family: 'SF Mono', 'Fira Code', 'Consolas', monospace;
  background: rgba(255, 255, 255, 0.04);
  border: 1px solid var(--border);
  border-radius: 4px;
  white-space: pre-wrap;
  word-break: break-word;
  line-height: 1.5;
  color: var(--text-main);
}

.svc-suggestion-query--new {
  background: rgba(0, 200, 100, 0.07);
  border-color: rgba(0, 200, 100, 0.25);
}

/* Origins grid */
.svc-origins-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(150px, 1fr));
  gap: 0.5rem;
}

/* GeriAI / Analytics categories */
.svc-geriai-cat {
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 0.5rem 0.75rem;
  margin-bottom: 0.4rem;
}
.svc-geriai-cat-empty {
  opacity: 0.5;
}
.svc-geriai-cat-header {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  margin-bottom: 0.3rem;
  font-size: var(--fs-sm);
}
.svc-geriai-cat-num {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 22px;
  height: 22px;
  border-radius: 50%;
  background: rgba(122, 162, 247, 0.15);
  color: #7aa2f7;
  font-size: var(--fs-xs);
  font-weight: 700;
  flex-shrink: 0;
}
.svc-geriai-cat-fixed {
  font-weight: 600;
  color: var(--text-muted);
}
.svc-geriai-cat-detail {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.4rem;
}
.svc-geriai-cat-detail .ticket-edit-field:nth-child(3),
.svc-geriai-cat-detail .ticket-edit-field:nth-child(4) {
  grid-column: 1 / -1;
}
.svc-geriai-brand {
  display: grid;
  grid-template-columns: 22px 200px 1fr;
  gap: 0.5rem;
  align-items: start;
  margin-bottom: 0.3rem;
}

/* Info grid */
.svc-info-grid {
  display: flex;
  flex-wrap: wrap;
  gap: 0.75rem 1.5rem;
  font-size: var(--fs-base);
}

/* Notas */
.svc-nota-card {
  padding: 0.5rem;
  border-left: 3px solid var(--border);
  margin-bottom: 0.5rem;
}

.svc-nota-header {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  margin-bottom: 0.3rem;
  font-size: var(--fs-sm);
}

.svc-nota-text {
  font-size: var(--fs-base);
  white-space: pre-wrap;
  color: var(--text-main);
}

/* Captura modal */
.captura-modal-body {
  padding: 0.75rem 1.25rem 1rem;
  overflow-y: auto;
  max-height: calc(92vh - 90px);
}

.captura-modal-body .captura-detail-section {
  padding: 0.5rem 0;
  border-bottom: 1px solid var(--border);
}

.captura-modal-body .captura-detail-section:last-child {
  border-bottom: none;
}

.captura-modal-body .captura-detail-section h4 {
  font-size: var(--fs-xs);
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--text-muted);
  margin-bottom: 0.4rem;
  padding-bottom: 0.3rem;
  border-bottom: 1px solid var(--border);
}

.captura-info-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.75rem;
}

.captura-info-grid table {
  font-size: var(--fs-sm);
}

.captura-kpi-row {
  display: flex;
  gap: 0.5rem;
  flex-wrap: wrap;
}

.captura-kpi-item {
  background: var(--surface-alt, var(--bg-main));
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 0.35rem 0.65rem;
  font-size: var(--fs-sm);
  text-align: center;
  min-width: 70px;
}

.captura-kpi-item .kpi-label {
  font-size: var(--fs-xs);
  color: var(--text-muted);
}

.captura-kpi-item .kpi-value {
  font-weight: 700;
  font-size: var(--fs-base);
}

/* Data tables */
.data-table {
  width: 100%;
  border-collapse: collapse;
  font-size: var(--fs-sm);
}
.data-table th {
  font-size: var(--fs-xs);
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  color: var(--text-muted);
  text-align: left;
  padding: 0.35rem 0.5rem;
  border-bottom: 1px solid var(--border);
}
.data-table td {
  padding: 0.3rem 0.5rem;
  border-bottom: 1px solid var(--border);
  vertical-align: middle;
}
.data-table .clickable-row {
  cursor: pointer;
  transition: background 0.1s;
}
.data-table .clickable-row:hover {
  background: rgba(241, 85, 80, 0.04);
}

/* Captura hist nav */
.captura-hist-nav {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  margin-top: 0.35rem;
}
.captura-hist-arrow {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: none;
  border: 1px solid var(--border);
  border-radius: 6px;
  color: var(--text-muted);
  cursor: pointer;
  padding: 0.2rem 0.35rem;
  transition: all 0.15s;
}
.captura-hist-arrow:hover:not(:disabled) {
  border-color: var(--primary);
  color: var(--primary);
}
.captura-hist-arrow:disabled {
  opacity: 0.3;
  cursor: default;
}

/* Captura run log */
.captura-run-log {
  background: #0d1117;
  color: #c9d1d9;
  font-family: 'Consolas', 'Monaco', monospace;
  font-size: var(--fs-xs);
  line-height: 1.5;
  padding: 0.75rem;
  border-radius: 6px;
  max-height: 200px;
  overflow-y: auto;
  white-space: pre-wrap;
  word-break: break-all;
  margin: 0;
}

/* Tarea modal scroll */
#tarea-modal .modal-large {
  overflow-y: auto;
}

/* ============================================
   Kanban board
   ============================================ */

.kanban-board {
  display: flex;
  gap: 0.75rem;
  overflow-x: auto;
  padding-bottom: 1rem;
  min-height: calc(100vh - 180px);
  align-items: flex-start;
}

.kanban-column {
  flex: 1 1 0;
  min-width: 220px;
  background: rgba(0, 0, 0, 0.03);
  border-radius: 10px;
  border: 2px solid transparent;
  transition: border-color 0.2s, background 0.2s;
  display: flex;
  flex-direction: column;
  max-height: calc(100vh - 200px);
}

.dark-theme .kanban-column {
  background: rgba(255, 255, 255, 0.03);
}

.kanban-column.drag-over {
  border-color: var(--primary);
  background: rgba(241, 85, 80, 0.06);
}

.kanban-column-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0.6rem 0.75rem;
  font-size: var(--fs-sm);
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--text-muted);
  border-bottom: 1px solid var(--border);
  position: sticky;
  top: 0;
}

.kanban-column-count {
  background: var(--border);
  color: var(--text-muted);
  font-size: var(--fs-xs);
  font-weight: 600;
  padding: 0.1rem 0.45rem;
  border-radius: 10px;
  min-width: 20px;
  text-align: center;
}

.kanban-column-body {
  display: flex;
  flex-direction: column;
  gap: 0.4rem;
  padding: 0.5rem;
  overflow-y: auto;
  flex: 1;
}

.kanban-card {
  background: var(--surface-main);
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 0.5rem 0.6rem;
  cursor: grab;
  transition: border-color 0.15s, opacity 0.15s, box-shadow 0.15s;
}

.kanban-card:hover {
  border-color: var(--primary);
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.08);
}

.dark-theme .kanban-card:hover {
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.3);
}

.kanban-card.dragging {
  opacity: 0.4;
  cursor: grabbing;
}

.kanban-card-title {
  font-size: var(--fs-base);
  font-weight: 500;
  color: var(--text-main);
  margin-bottom: 0.25rem;
  line-height: 1.3;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
}

.kanban-card-meta {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  flex-wrap: wrap;
  font-size: var(--fs-xs);
}

.kanban-card-assignee {
  color: var(--text-muted);
  font-size: var(--fs-xs);
}

.kanban-progress {
  height: 4px;
  background: var(--border);
  border-radius: 2px;
  margin-top: 0.35rem;
  overflow: hidden;
}

.kanban-progress-fill {
  height: 100%;
  background: var(--primary);
  border-radius: 2px;
  transition: width 0.3s;
}

/* Column visibility toggles */
.kanban-col-toggles {
  display: flex;
  gap: 0.3rem;
  margin-left: auto;
}

.kanban-col-toggle {
  display: inline-flex;
  align-items: center;
  gap: 0.25rem;
  padding: 0.25rem 0.5rem;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: var(--surface-main);
  color: var(--text-muted);
  font-size: var(--fs-xs);
  cursor: pointer;
  transition: all 0.15s;
  white-space: nowrap;
}

.kanban-col-toggle.active {
  background: var(--surface-alt);
  color: var(--text-main);
  border-color: var(--text-muted);
}

.kanban-col-toggle:hover {
  border-color: var(--primary);
  color: var(--primary);
}

/* ═══════════════════════════════════════════════════════════════
   MOBILE VIEW — dedicated mobile experience (not responsive)
   ═══════════════════════════════════════════════════════════════ */

.mobile-view {
  min-height: 100vh;
  background: var(--bg-main);
  padding: 1rem;
  max-width: 480px;
  margin: 0 auto;
}

.mobile-header {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  padding: 0.5rem 0 1rem;
  border-bottom: 1px solid var(--border);
  margin-bottom: 1rem;
}

.mobile-logo {
  width: 36px;
  height: 36px;
  object-fit: contain;
}

.mobile-brand {
  font-size: 0.75rem;
  font-weight: 600;
  color: var(--primary);
  letter-spacing: 2px;
  text-transform: uppercase;
  flex: 1;
}

.mobile-logout-icon {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 32px;
  height: 32px;
  border-radius: 8px;
  color: var(--text-muted);
  text-decoration: none;
  transition: background 0.15s, color 0.15s;
}

.mobile-logout-icon svg {
  width: 18px;
  height: 18px;
}

.mobile-logout-icon:hover {
  background: #fef2f2;
  color: #dc2626;
}

/* ── Account Summary ── */
.mobile-account-summary {
  margin-bottom: 1.25rem;
}
.mobile-account-name {
  font-size: 0.95rem;
  font-weight: 700;
  color: var(--text-main);
  margin-bottom: 0.1rem;
}
.mobile-account-meta {
  font-size: 0.72rem;
  color: var(--text-muted);
  display: flex;
  align-items: center;
  gap: 0.4rem;
}
.mobile-sep {
  width: 3px;
  height: 3px;
  border-radius: 50%;
  background: var(--text-muted);
  opacity: 0.4;
  flex-shrink: 0;
}

/* ── Section Tabs ── */
.mobile-tabs {
  display: flex;
  gap: 0;
  margin-bottom: 1.25rem;
  border: 1px solid var(--border);
  border-radius: 8px;
  overflow: hidden;
}
.mobile-tab {
  flex: 1;
  padding: 0.5rem 0;
  font-size: 0.72rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  border: none;
  background: var(--surface-main);
  color: var(--text-muted);
  cursor: pointer;
  transition: all 0.15s;
}
.mobile-tab.active {
  background: var(--primary);
  color: #fff;
}
.mobile-tab:not(.active):active {
  background: var(--border);
}

/* ── Cards ── */
.mobile-card {
  background: var(--surface-main);
  border: 1px solid var(--border);
  border-radius: 12px;
  padding: 1rem;
  margin-bottom: 1rem;
}
.mobile-card-title {
  font-size: 0.72rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--text-muted);
  margin-bottom: 0.75rem;
}

/* ── Hero KPI ── */
.mobile-hero-card { text-align: center; padding: 1.25rem 1rem; }
.mobile-hero-main {
  display: flex;
  align-items: baseline;
  justify-content: center;
  gap: 0.4rem;
}
.mobile-hero-value {
  font-size: 2.2rem;
  font-weight: 800;
  color: var(--primary);
  line-height: 1.1;
}
.mobile-hero-label {
  font-size: 0.82rem;
  color: var(--text-muted);
}

/* ── Horizontal Bar Chart ── */
.mobile-hbar-chart {
  display: flex;
  flex-direction: column;
  gap: 0.55rem;
}
.mobile-hbar-row {
  display: flex;
  align-items: center;
  gap: 0.5rem;
}
.mobile-hbar-label {
  min-width: 80px;
  font-size: 0.68rem;
  font-weight: 600;
  color: var(--text-main);
  text-align: right;
  flex-shrink: 0;
  text-transform: uppercase;
  letter-spacing: 0.02em;
}
.mobile-hbar-track {
  flex: 1;
  height: 14px;
  background: var(--border);
  border-radius: 4px;
  overflow: hidden;
}
.mobile-hbar-fill {
  height: 100%;
  border-radius: 4px;
  transition: width 0.3s;
  min-width: 2px;
}
.mobile-hbar-value {
  font-size: 0.75rem;
  font-weight: 700;
  color: var(--text-main);
  min-width: 28px;
  text-align: right;
}

/* ── Activity Card ── */
.mobile-activity-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 0.75rem;
}
.mobile-activity-header .mobile-card-title { margin-bottom: 0; }

.mobile-period-btns {
  display: flex;
  gap: 0.35rem;
}
.mobile-period-btn {
  padding: 0.3rem 0.6rem;
  background: var(--surface-main);
  border: 1px solid var(--border);
  border-radius: 6px;
  font-size: 0.72rem;
  font-weight: 600;
  color: var(--text-muted);
  cursor: pointer;
  transition: all 0.15s;
}
.mobile-period-btn.active {
  background: var(--primary);
  color: #fff;
  border-color: var(--primary);
}
.mobile-period-secondary .mobile-period-btn.active {
  background: #334155;
  color: #e2e8f0;
  border-color: #475569;
}
[data-theme="dark"] .mobile-period-secondary .mobile-period-btn.active {
  background: #475569;
  color: #f1f5f9;
  border-color: #64748b;
}

.mobile-activity-grid {
  display: grid;
  grid-template-columns: 1fr 1fr 1fr;
  gap: 0.5rem;
}
.mobile-activity-item {
  text-align: center;
  padding: 0.5rem 0;
}
.mobile-activity-value {
  display: block;
  font-size: 1.4rem;
  font-weight: 800;
  line-height: 1.2;
  color: var(--primary);
}
.mobile-act-created { color: #22c55e; }
.mobile-act-updated { color: #3b82f6; }
.mobile-act-closed  { color: #94a3b8; }
.mobile-activity-label {
  font-size: 0.65rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--text-muted);
  margin-top: 0.15rem;
}

/* ── Recent Tickets List ── */
.mobile-recent-list {
  display: flex;
  flex-direction: column;
  gap: 0.4rem;
}
.mobile-recent-item {
  display: flex;
  flex-direction: column;
  gap: 0.1rem;
  padding: 0.55rem 0.65rem;
  border: 1px solid var(--border);
  border-radius: 8px;
  cursor: pointer;
  transition: border-color 0.15s;
}
.mobile-recent-item:active { border-color: var(--primary); }
.mobile-recent-urgent { border-left: 3px solid #ef4444; }
.mobile-recent-alta   { border-left: 3px solid #eab308; }
.mobile-recent-top {
  display: flex;
  justify-content: space-between;
  align-items: center;
}
.mobile-recent-domain {
  font-size: 0.78rem;
  font-weight: 600;
  color: var(--text-main);
}
.mobile-recent-date {
  font-size: 0.65rem;
  color: var(--text-muted);
}
.mobile-recent-client {
  font-size: 0.68rem;
  color: var(--text-muted);
}

/* ── Filtered list header ── */
.mobile-filtered-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
}
.mobile-filtered-header .mobile-card-title { margin-bottom: 0; }
.mobile-filtered-close {
  background: none;
  border: 1px solid var(--border);
  border-radius: 6px;
  width: 26px;
  height: 26px;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  color: var(--text-muted);
  padding: 0;
}
.mobile-filtered-close svg { width: 14px; height: 14px; }
.mobile-filtered-close:active { border-color: var(--primary); }

/* ── Clickable bar rows ── */
.mobile-hbar-row[style*="cursor:pointer"]:active {
  opacity: 0.7;
}

/* ── Captura mobile ── */
.mobile-stats-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.75rem;
  margin-bottom: 1rem;
}
.mobile-hero-sm { padding: 0.75rem; }
.mobile-hero-sm .mobile-hero-value { font-size: 1.6rem; }

.mobile-filter-stack {
  display: flex;
  flex-direction: column;
  gap: 0.4rem;
  margin-bottom: 0.6rem;
}
.mobile-period-full {
  width: 100%;
}
.mobile-period-full .mobile-period-btn {
  flex: 1;
  text-align: center;
}
.mobile-search-input {
  width: 100%;
  padding: 0.4rem 0.5rem;
  font-size: 0.72rem;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: var(--surface-main);
  color: var(--text-main);
  font-family: inherit;
  box-sizing: border-box;
}
.mobile-search-input:focus {
  outline: none;
  border-color: var(--primary);
}

.mobile-pagination {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 0.75rem;
  margin-top: 0.75rem;
  padding-top: 0.6rem;
  border-top: 1px solid var(--border);
}
.mobile-page-btn {
  padding: 0.35rem 0.6rem;
  font-size: 0.68rem;
  font-weight: 600;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: var(--surface-main);
  color: var(--text-main);
  cursor: pointer;
}
.mobile-page-btn:active { border-color: var(--primary); }
.mobile-page-btn:disabled { opacity: 0.4; cursor: default; }
.mobile-page-info {
  font-size: 0.68rem;
  color: var(--text-muted);
  font-weight: 600;
}

.mobile-recent-inactive {
  opacity: 0.5;
}

.mobile-recent-bottom {
  display: flex;
  align-items: center;
  gap: 0.4rem;
}

.mc-type-badge {
  display: inline-block;
  font-size: 0.55rem;
  font-weight: 800;
  width: 16px;
  height: 16px;
  line-height: 16px;
  text-align: center;
  border-radius: 3px;
  vertical-align: middle;
}
.mc-type-news { background: #dbeafe; color: #1e40af; }
.mc-type-pw   { background: #ede9fe; color: #5b21b6; }
[data-theme="dark"] .mc-type-news { background: #1e3a5f; color: #93c5fd; }
[data-theme="dark"] .mc-type-pw   { background: #3b1f7e; color: #c4b5fd; }

.mc-err-badge {
  font-size: 0.6rem;
  font-weight: 700;
  color: #ef4444;
}

.mobile-run-status {
  margin-top: 0.5rem;
  font-size: 0.75rem;
  font-weight: 600;
  text-align: center;
  padding: 0.4rem;
  border-radius: 6px;
}
.mobile-run-running { background: #fef3c7; color: #92400e; }
.mobile-run-done    { background: #d1fae5; color: #065f46; }
.mobile-run-error   { background: #fee2e2; color: #991b1b; }
[data-theme="dark"] .mobile-run-running { background: #5c3a0e; color: #fcd34d; }
[data-theme="dark"] .mobile-run-done    { background: #0a3d2a; color: #6ee7b7; }
[data-theme="dark"] .mobile-run-error   { background: #5c1a1a; color: #fca5a5; }

.mobile-run-log {
  margin-top: 0.5rem;
  padding: 0.5rem;
  background: #1a1a2e;
  color: #a0aec0;
  font-family: 'SF Mono', 'Fira Code', monospace;
  font-size: 0.62rem;
  line-height: 1.45;
  border-radius: 6px;
  max-height: 180px;
  overflow-y: auto;
  white-space: pre-wrap;
  word-break: break-all;
  -webkit-overflow-scrolling: touch;
}

.mobile-empty {
  text-align: center;
  padding: 2rem 1rem;
  color: var(--text-muted);
  font-size: 0.82rem;
}

/* ── Mobile Detail View ── */

.mobile-detail-header {
  display: flex;
  align-items: center;
  gap: 0.6rem;
  padding: 0.5rem 0 0.75rem;
  border-bottom: 1px solid var(--border-main);
  margin-bottom: 1rem;
  flex-wrap: wrap;
}

.mobile-back-btn {
  background: none;
  border: 1px solid var(--border-main);
  border-radius: 8px;
  width: 34px;
  height: 34px;
  display: flex;
  align-items: center;
  justify-content: center;
  cursor: pointer;
  color: var(--text-main);
  flex-shrink: 0;
}
.mobile-back-btn:active { border-color: var(--primary); }
.mobile-back-btn svg { width: 18px; height: 18px; }

.mobile-detail-id {
  font-family: 'SF Mono', 'Fira Code', monospace;
  font-size: 0.78rem;
  font-weight: 700;
  color: var(--text-main);
}

.mobile-detail-badges {
  display: flex;
  gap: 0.35rem;
  flex-wrap: wrap;
  margin-left: auto;
}

.mobile-detail-badge {
  font-size: 0.6rem;
  font-weight: 700;
  padding: 0.12rem 0.4rem;
  border-radius: 4px;
  text-transform: uppercase;
  letter-spacing: 0.03em;
}
.mobile-badge-azul   { background: #dbeafe; color: #1e40af; }
.mobile-badge-rojo   { background: #fee2e2; color: #991b1b; }
.mobile-badge-naranja { background: #fef3c7; color: #92400e; }
.mobile-badge-verde  { background: #d1fae5; color: #065f46; }
.mobile-badge-morado { background: #ede9fe; color: #5b21b6; }
.mobile-badge-gris   { background: #f3f4f6; color: #4b5563; }

[data-theme="dark"] .mobile-badge-azul   { background: #1e3a5f; color: #93c5fd; }
[data-theme="dark"] .mobile-badge-rojo   { background: #5c1a1a; color: #fca5a5; }
[data-theme="dark"] .mobile-badge-naranja { background: #5c3a0e; color: #fcd34d; }
[data-theme="dark"] .mobile-badge-verde  { background: #0a3d2a; color: #6ee7b7; }
[data-theme="dark"] .mobile-badge-morado { background: #3b1f7e; color: #c4b5fd; }
[data-theme="dark"] .mobile-badge-gris   { background: #374151; color: #d1d5db; }

.mobile-detail-body {
  overflow-y: auto;
  -webkit-overflow-scrolling: touch;
}

.mobile-detail-section {
  margin-bottom: 1.25rem;
}

.mobile-section-title {
  font-size: 0.68rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--text-muted);
  margin: 0 0 0.6rem 0;
  padding-bottom: 0.35rem;
  border-bottom: 1px solid var(--border-main);
}

.mobile-detail-field {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  padding: 0.3rem 0;
  border-bottom: 1px solid var(--border-subtle, var(--border-main));
}
.mobile-detail-field:last-child { border-bottom: none; }

.mobile-field-label {
  font-size: 0.7rem;
  font-weight: 600;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.03em;
  flex-shrink: 0;
}

.mobile-field-value {
  font-size: 0.78rem;
  color: var(--text-main);
  text-align: right;
  word-break: break-word;
  max-width: 65%;
}

.mobile-detail-text {
  font-size: 0.78rem;
  line-height: 1.5;
  color: var(--text-main);
  word-break: break-word;
}

.mobile-detail-urls {
  display: flex;
  flex-direction: column;
  gap: 0.3rem;
}

.mobile-url-link {
  font-size: 0.72rem;
  color: var(--primary);
  word-break: break-all;
  text-decoration: none;
}
.mobile-url-link:active { text-decoration: underline; }

.mobile-ver-mas {
  background: none;
  border: none;
  color: var(--primary);
  font-size: 0.72rem;
  font-weight: 600;
  cursor: pointer;
  padding: 0.2rem 0;
  display: block;
  margin-top: 0.25rem;
}

/* ── Mobile Edit States ── */

.mobile-edit-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.6rem;
  margin-bottom: 0.75rem;
}

.mobile-edit-field label {
  display: block;
  font-size: 0.65rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  color: var(--text-muted);
  margin-bottom: 0.2rem;
}

.mobile-edit-field select {
  width: 100%;
  padding: 0.45rem 0.4rem;
  font-size: 0.75rem;
  border: 1px solid var(--border-main);
  border-radius: 6px;
  background: var(--surface-main);
  color: var(--text-main);
  appearance: auto;
}

.mobile-save-btn {
  width: 100%;
  padding: 0.6rem;
  font-size: 0.78rem;
  font-weight: 600;
  border: none;
  border-radius: 8px;
  background: var(--primary);
  color: #fff;
  cursor: pointer;
  transition: opacity 0.15s;
}
.mobile-save-btn:active { opacity: 0.8; }
.mobile-save-btn:disabled { opacity: 0.5; cursor: default; }

/* ── Mobile Timeline ── */

.mobile-timeline {
  display: flex;
  flex-direction: column;
  gap: 0.6rem;
}

.mobile-tl-entry {
  background: var(--surface-main);
  border: 1px solid var(--border-main);
  border-radius: 8px;
  padding: 0.6rem;
}

.mobile-tl-header {
  display: flex;
  align-items: center;
  gap: 0.35rem;
  flex-wrap: wrap;
  margin-bottom: 0.35rem;
}

.mobile-tl-icon {
  width: 14px;
  height: 14px;
  color: var(--text-muted);
  flex-shrink: 0;
}

.mobile-tl-badge {
  font-size: 0.58rem;
  font-weight: 700;
  padding: 0.08rem 0.3rem;
  border-radius: 3px;
  text-transform: uppercase;
}

.mobile-tl-sat    { background: #dbeafe; color: #1e40af; }
.mobile-tl-client { background: #fef3c7; color: #92400e; }
.mobile-tl-nota   { background: #ede9fe; color: #5b21b6; }
.mobile-tl-author { background: #f3f4f6; color: #4b5563; }

[data-theme="dark"] .mobile-tl-sat    { background: #1e3a5f; color: #93c5fd; }
[data-theme="dark"] .mobile-tl-client { background: #5c3a0e; color: #fcd34d; }
[data-theme="dark"] .mobile-tl-nota   { background: #3b1f7e; color: #c4b5fd; }
[data-theme="dark"] .mobile-tl-author { background: #374151; color: #d1d5db; }

.mobile-tl-date {
  font-size: 0.62rem;
  color: var(--text-muted);
  margin-left: auto;
}

.mobile-tl-content {
  font-size: 0.75rem;
  line-height: 1.45;
  color: var(--text-main);
  word-break: break-word;
}

/* Toast notification stack */
#sat-toast-container {
  position: fixed;
  bottom: 1.5rem;
  right: 1.5rem;
  z-index: 9999;
  display: flex;
  flex-direction: column;
  gap: 0.6rem;
  max-width: 380px;
  pointer-events: none;
}

.sat-toast {
  pointer-events: all;
  display: flex;
  align-items: center;
  gap: 0.85rem;
  padding: 1rem 1.25rem;
  border-radius: 10px;
  background: var(--surface-main);
  border: 1px solid var(--border);
  border-left: 4px solid var(--primary);
  box-shadow: 0 8px 28px rgba(0, 0, 0, 0.28);
  font-size: var(--fs-base);
  color: var(--text-main);
  animation: toastIn 0.25s cubic-bezier(0.16, 1, 0.3, 1);
  min-width: 280px;
}

.sat-toast i {
  color: var(--primary);
  flex-shrink: 0;
  width: 18px;
  height: 18px;
}

.sat-toast span {
  flex: 1;
  font-weight: 500;
  line-height: 1.35;
}

.sat-toast .toast-close {
  background: none;
  border: none;
  color: var(--text-muted);
  cursor: pointer;
  font-size: 1.1rem;
  line-height: 1;
  padding: 0;
  margin-left: 0.25rem;
  flex-shrink: 0;
  transition: color 0.15s;
}

.sat-toast .toast-close:hover {
  color: var(--text-main);
}

.sat-toast.toast-exit {
  animation: toastOut 0.2s ease forwards;
}

@keyframes toastIn {
  from { opacity: 0; transform: translateX(24px); }
  to   { opacity: 1; transform: translateX(0); }
}

@keyframes toastOut {
  from { opacity: 1; transform: translateX(0); }
  to   { opacity: 0; transform: translateX(24px); }
}

/* Assignee pills (multi-select) */
.assignee-pills {
  display: flex;
  flex-wrap: wrap;
  gap: 0.3rem;
}
.assignee-pill {
  padding: 0.2rem 0.6rem;
  border-radius: 12px;
  border: 1px solid var(--border);
  background: transparent;
  color: var(--text-muted);
  font-size: var(--fs-xs);
  cursor: pointer;
  transition: all 0.15s;
}
.assignee-pill:hover {
  border-color: var(--primary);
  color: var(--text-main);
}
.assignee-pill-on {
  background: rgba(241, 85, 80, 0.15);
  border-color: var(--primary);
  color: var(--primary);
  font-weight: 600;
}

/* ============================================
   TICKETS2 — Grid / Table View
   ============================================ */

.t2-table-wrap {
  overflow-x: auto;
  border: 1px solid var(--border);
  border-radius: 8px;
}

.t2-table {
  width: 100%;
  border-collapse: collapse;
  font-size: var(--fs-sm);
  white-space: nowrap;
}

.t2-table thead th {
  position: sticky;
  top: 0;
  background: var(--surface-main);
  padding: 0.5rem 0.6rem;
  text-align: left;
  font-weight: 600;
  font-size: var(--fs-xs);
  color: var(--primary);
  text-transform: uppercase;
  letter-spacing: 0.04em;
  border-bottom: 2px solid var(--border);
}

.t2-table tbody td {
  padding: 0.4rem 0.6rem;
  border-bottom: 1px solid var(--border);
  vertical-align: middle;
}

.t2-row {
  cursor: pointer;
  transition: background 0.15s;
}

.t2-row:hover {
  background: rgba(241, 85, 80, 0.05);
}

.t2-row-urgente {
  background: rgba(255, 127, 80, 0.25);
}

.t2-row-urgente td:first-child {
  border-left: 3px solid #ef4444;
  padding-left: calc(0.6rem - 3px);
}

.t2-row-alta {
  background: rgba(249, 115, 22, 0.06);
}

.t2-row-recurrido {
  background: rgba(139, 92, 246, 0.06);
}

.t2-asignado {
  display: inline-flex;
  align-items: center;
  gap: 0.3rem;
  font-size: 0.85rem;
}

.t2-asignado-empty {
  color: var(--text-muted);
  font-size: 0.8rem;
  font-style: italic;
}

.t2-cell-id code {
  font-size: var(--fs-xs);
  font-weight: 600;
  color: var(--text-main);
}

.t2-row-urgente .t2-cell-id code {
  color: var(--primary);
}

.t2-row-urgente .t2-asignado strong {
  color: var(--primary);
}

.t2-row-urgente td:nth-child(3),
.t2-row-urgente td:nth-child(4),
.t2-row-urgente .t2-cell-email,
.t2-row-urgente .t2-cell-domain {
  color: var(--primary);
}

.t2-cell-date {
  font-size: var(--fs-xs);
  color: var(--text-muted);
}

.t2-cell-email {
  max-width: 180px;
  overflow: hidden;
  text-overflow: ellipsis;
}

.t2-cell-domain {
  max-width: 160px;
  overflow: hidden;
  text-overflow: ellipsis;
}

.t2-loading,
.t2-empty {
  text-align: center;
  padding: 2rem !important;
  color: var(--text-muted);
}

.tickets2-search-box {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  background: var(--surface-main);
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 0.4rem 0.75rem;
  font-size: 0.82rem;
  min-width: 150px;
  max-width: 300px;
}

.tickets2-search-box i {
  width: 16px;
  height: 16px;
  color: var(--text-muted);
  flex-shrink: 0;
}

.tickets2-search-box input {
  border: none;
  background: none;
  outline: none;
  flex: 1;
  font-size: 0.82rem;
  color: var(--text-main);
  padding: 0;
}

/* Tickets2 KPI toasts */
.t2-toasts-row {
  display: flex;
  gap: 0.5rem;
  margin-bottom: 0.75rem;
}

.t2-toast {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  padding: 0.35rem 0.75rem;
  border-radius: 8px;
  border: 1px solid var(--border);
  background: var(--surface-main);
  color: var(--text-main);
  font-size: 0.82rem;
  cursor: pointer;
  transition: background 0.15s, border-color 0.15s;
}

.t2-toast:hover {
  border-color: var(--primary);
  background: rgba(241, 85, 80, 0.08);
}

.t2-toast i {
  width: 14px;
  height: 14px;
  flex-shrink: 0;
}

.t2-toast strong {
  font-weight: 700;
}

.t2-toast.t2-toast-abierto {
  background: rgba(59, 130, 246, 0.12);
  border-color: rgba(59, 130, 246, 0.4);
  color: #60a5fa;
}

.t2-toast.t2-toast-recurrido {
  background: rgba(217, 70, 239, 0.15);
  border-color: rgba(217, 70, 239, 0.5);
  color: #e879f9;
}

/* ═══════════════════════════════════════════════════
   GENERIC FORM SYSTEM
   ═══════════════════════════════════════════════════ */

/* Form input — standard styling for all inputs, selects, textareas */
.form-input {
  width: 100%;
  padding: 0.4rem 0.6rem;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: var(--surface-main);
  color: var(--text-main);
  font-size: var(--fs-base);
  font-family: inherit;
}

.form-input:focus {
  outline: none;
  border-color: var(--primary);
  box-shadow: 0 0 0 3px rgba(241, 85, 80, 0.1);
}

textarea.form-input {
  resize: vertical;
}

/* Form field — label + input wrapper */
.form-field {
  display: flex;
  flex-direction: column;
}

.form-field > label {
  font-size: var(--fs-sm);
  font-weight: 600;
  margin-bottom: 0.25rem;
  display: block;
}

/* Form grid — 2-column grid for form layouts */
.form-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0.75rem;
}

.form-grid .full-width {
  grid-column: 1 / -1;
}

/* Form actions — button row at bottom of forms */
.form-actions {
  display: flex;
  gap: 0.75rem;
  justify-content: flex-end;
  margin-top: 1rem;
}

/* Form error message */
.form-error {
  color: var(--danger);
  font-size: var(--fs-sm);
  margin-top: 0.5rem;
  display: none;
}

/* Form title — for modals without topbar */
.form-title {
  margin: 0 0 1rem;
}

/* ═══════════════════════════════════════════════════
   FILTER DATE INPUT
   ═══════════════════════════════════════════════════ */

.filter-date-input {
  padding: 0.3rem 0.5rem;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: var(--surface-main);
  color: var(--text-main);
  font-size: var(--fs-sm);
}

.filter-date-input:focus {
  outline: none;
  border-color: var(--primary);
}

.filter-date-group {
  display: flex;
  align-items: center;
  gap: 0.4rem;
}

.filter-date-group > label {
  font-size: var(--fs-xs);
  color: var(--text-muted);
  white-space: nowrap;
}

.filter-period {
  margin-left: auto;
  display: flex;
  align-items: center;
  gap: 0.4rem;
}

/* ═══════════════════════════════════════════════════
   ANALYTICS GRID (Chart.js containers)
   ═══════════════════════════════════════════════════ */

.analytics-grid {
  display: grid;
  grid-template-columns: 2fr 1fr;
  gap: 1rem;
  margin-top: 0.5rem;
}

.analytics-chart-card {
  background: var(--surface-main);
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 1rem;
}

.analytics-chart-card.full-width {
  margin-top: 1rem;
}

.analytics-section-title {
  font-size: var(--fs-xs);
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--text-muted);
  margin: 0 0 0.75rem;
}

.chart-container {
  position: relative;
  height: 260px;
}

.chart-container.short {
  height: 200px;
}

/* ═══════════════════════════════════════════════════
   PROFILE SECTION
   ═══════════════════════════════════════════════════ */

.profile-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 1rem;
  margin-top: 1rem;
  max-width: 1000px;
}

.profile-section {
  padding: 0.5rem 0;
  border-bottom: 1px solid var(--border);
}

.profile-section:last-of-type {
  border-bottom: none;
}

.profile-section h4 {
  font-size: var(--fs-xs);
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--text-muted);
  margin-bottom: 0.4rem;
}

.profile-info-group {
  display: flex;
  flex-direction: column;
  gap: 0.6rem;
  margin-top: 0.5rem;
}

.profile-info-label {
  font-size: var(--fs-xs);
  text-transform: uppercase;
  font-weight: 600;
}

.profile-info-value {
  font-weight: 600;
}

.profile-form {
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
  margin-top: 0.5rem;
}

.profile-form > label {
  font-size: var(--fs-xs);
  color: var(--text-muted);
}

.profile-actions {
  display: flex;
  gap: 0.5rem;
  margin-top: 0.5rem;
}

/* Quick links */
.quick-links {
  display: flex;
  flex-direction: column;
  gap: 0.4rem;
  margin-top: 0.5rem;
}

.quick-link {
  display: inline-flex;
  align-items: center;
  gap: 0.3rem;
  width: fit-content;
  padding: 0.35rem 0.8rem;
  font-size: var(--fs-sm);
  font-weight: 500;
  color: var(--text-main);
  text-decoration: none;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: var(--surface-main);
  transition: border-color 0.15s, background 0.15s;
}

.quick-link:hover {
  border-color: var(--primary);
  background: rgba(241, 85, 80, 0.06);
}

/* Inline icon utility */
.icon-inline {
  width: 16px;
  height: 16px;
  display: inline;
  vertical-align: -2px;
}

.icon-sm {
  width: 14px;
  height: 14px;
}

.icon-xs {
  width: 12px;
  height: 12px;
}

.icon-btn {
  width: 13px;
  height: 13px;
}

/* Config card */
.config-card {
  max-width: 480px;
}

.config-card .card-header {
  margin-bottom: 1.25rem;
}

.config-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
}

.config-label {
  font-weight: 500;
  margin-bottom: 0.2rem;
}

.config-buttons {
  display: flex;
  gap: 0.5rem;
}

.config-buttons .btn-secondary {
  min-width: 90px;
}

/* Filter count inline */
.filter-count {
  font-size: var(--fs-sm);
  white-space: nowrap;
}

/* Filter chips container */
.filter-chips {
  font-size: var(--fs-sm);
  display: flex;
  gap: 0.4rem;
  align-items: center;
  flex-wrap: wrap;
  margin-bottom: 0.25rem;
}

/* Sortable table header */
.sortable {
  cursor: pointer;
}

/* Icon-only action buttons */
.btn-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 28px;
  height: 28px;
  padding: 0;
  border: 1px solid var(--border);
  border-radius: 6px;
  background: transparent;
  color: var(--text-muted);
  cursor: pointer;
  transition: all 0.15s;
}

.btn-icon:hover {
  border-color: var(--primary);
  color: var(--primary);
  background: rgba(241, 85, 80, 0.06);
}

.btn-icon-danger:hover {
  border-color: var(--status-danger);
  color: var(--status-danger);
  background: rgba(239, 68, 68, 0.08);
}

/* Modal form body — padded content area below topbar */
.modal-form-body {
  padding: 1.5rem;
}

/* ============================================
   Tickets2 — Chip filtros extra (edad / idle)
   ============================================ */

.t2-extra-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
  margin: 0.25rem 0 0.5rem 0;
}

.t2-extra-chips:empty {
  margin: 0;
}

.t2-chip {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  padding: 0.3rem 0.65rem;
  border: 1px solid var(--primary, #f15550);
  background: rgba(241, 85, 80, 0.08);
  color: var(--primary, #f15550);
  border-radius: 999px;
  font-size: var(--fs-xs);
  font-weight: 600;
  cursor: pointer;
  transition: background 0.15s;
}

.t2-chip:hover {
  background: rgba(241, 85, 80, 0.16);
}

.t2-chip i {
  width: 12px;
  height: 12px;
}

/* ============================================
   Tickets2 — Sub-vista Resumen (KPIs + charts)
   ============================================ */

.t2-resumen-filterbar {
  display: flex;
  gap: 0.75rem;
  align-items: flex-end;
  margin: 0.75rem 0 1rem 0;
  flex-wrap: wrap;
}

/* Separador visual entre filtros globales y filtros de dominio */
.t2-resumen-filterbar-sep {
  width: 1px;
  height: 2rem;
  background: var(--border);
  align-self: flex-end;
  margin: 0 0.25rem;
}

.t2r-input-domain {
  width: 130px;
  padding: 0.35rem 0.6rem;
  font-size: var(--fs-sm);
  background: var(--surface-secondary);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  color: var(--text-main);
}
.t2r-input-domain:focus {
  outline: none;
  border-color: var(--accent);
}

.t2r-input-date {
  padding: 0.35rem 0.5rem;
  font-size: var(--fs-sm);
  background: var(--surface-secondary);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  color: var(--text-main);
  width: 130px;
}
.t2r-input-date:focus {
  outline: none;
  border-color: var(--accent);
}

.t2r-btn-buscar {
  margin-bottom: 0;
  padding: 0.35rem 0.75rem;
  font-size: var(--fs-sm);
  align-self: flex-end;
}

/* Toast de ratio de incidencia */
.t2-ratio-toast {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.6rem 1rem;
  margin-bottom: 1rem;
  background: var(--surface-secondary);
  border: 1px solid var(--border);
  border-left: 3px solid var(--accent);
  border-radius: var(--radius-sm);
  font-size: var(--fs-sm);
  color: var(--text-main);
}
.t2-ratio-toast i {
  width: 14px;
  height: 14px;
  flex-shrink: 0;
  color: var(--accent);
}
.t2-ratio-toast strong {
  color: var(--text-main);
}

.t2-resumen-kpis {
  display: grid;
  grid-template-columns: repeat(5, 1fr);
  gap: 0.75rem;
  margin-bottom: 1rem;
}

.t2-resumen-kpi {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 0.2rem;
  padding: 0.9rem 1rem;
  background: var(--surface-main);
  border: 1px solid var(--border);
  border-radius: 10px;
  transition: background 0.15s, box-shadow 0.15s, transform 0.1s;
}

.t2-resumen-kpi-click {
  cursor: pointer;
}

.t2-resumen-kpi-click:hover {
  background: rgba(241, 85, 80, 0.06);
  box-shadow: 0 0 0 1px rgba(241, 85, 80, 0.25);
}

.t2-resumen-kpi-number {
  font-size: 1.75rem;
  font-weight: 800;
  color: var(--text-main);
  line-height: 1;
}

.t2-resumen-kpi-label {
  font-size: var(--fs-xs);
  color: var(--text-muted);
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.03em;
}

.t2-resumen-kpi-danger .t2-resumen-kpi-number { color: var(--status-danger); }
.t2-resumen-kpi-warn .t2-resumen-kpi-number { color: #a855f7; }

.t2-resumen-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 1rem;
  margin-bottom: 1rem;
}

.t2-resumen-tops {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 1rem;
}

.t2-resumen-card {
  background: var(--surface-main);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 1rem;
  display: flex;
  flex-direction: column;
  min-height: 240px;
}

.t2-resumen-card-title {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  margin: 0 0 0.75rem 0;
  font-size: var(--fs-sm);
  font-weight: 600;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.03em;
}

.t2-resumen-card-title i {
  width: 14px;
  height: 14px;
}

.t2-resumen-canvas-wrap {
  position: relative;
  flex: 1;
  min-height: 220px;
}

/* v226/v228: card que ocupa las 2 columnas del grid (chart cerrados/dia por miembro).
   Ancho completo pero altura contenida — un chart temporal no necesita ser
   alto para leerse bien; le da mas prioridad al eje X (tiempo). */
.t2-resumen-card-wide {
  grid-column: 1 / -1;
  min-height: 0;
}
.t2-resumen-card-wide .t2-resumen-canvas-wrap {
  min-height: 160px;
  max-height: 200px;
}

/* v228: fila de donuts descriptivos — 4 columnas, cards y canvas mas pequeños */
.t2-resumen-grid-mini {
  grid-template-columns: repeat(4, 1fr);
  margin-top: 1rem;
}
.t2-resumen-card-mini {
  min-height: 180px;
  padding: 0.75rem;
}
.t2-resumen-card-mini .t2-resumen-card-title {
  font-size: var(--fs-xs);
  margin-bottom: 0.5rem;
}
.t2-resumen-canvas-mini {
  min-height: 140px;
  max-height: 180px;
}
@media (max-width: 900px) {
  .t2-resumen-grid-mini {
    grid-template-columns: repeat(2, 1fr);
  }
}

/* v226/v227: icono info en headers de tabla throughput. El wrapper es <span>
   para que sobreviva al reemplazo lucide.createIcons() (que sustituye <i>
   por <svg> y pierde title/attrs). El title vive en el span, siempre. */
.t2-th-info {
  display: inline-flex;
  align-items: center;
  color: var(--text-muted);
  opacity: 0.55;
  cursor: help;
  margin-left: 4px;
  vertical-align: -2px;
  transition: opacity 0.15s;
}
.t2-th-info:hover {
  opacity: 1;
  color: var(--accent);
}
.t2-th-info svg,
.t2-th-info i {
  width: 12px;
  height: 12px;
  pointer-events: none;  /* el hover/title vive en el span */
}

.t2-resumen-canvas-wrap canvas {
  width: 100% !important;
  height: 100% !important;
}

.t2-resumen-empty {
  padding: 1.5rem 0;
  text-align: center;
}

.t2-resumen-toplist {
  display: flex;
  flex-direction: column;
  gap: 0.4rem;
}

.t2-resumen-toprow {
  display: flex;
  flex-direction: column;
  gap: 0.25rem;
  padding: 0.5rem 0.6rem;
  border-radius: 6px;
  cursor: pointer;
  transition: background 0.15s;
}

.t2-resumen-toprow:hover {
  background: rgba(241, 85, 80, 0.06);
}

.t2-resumen-topinfo {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  gap: 0.5rem;
}

.t2-resumen-topname {
  font-weight: 600;
  color: var(--text-main);
  font-size: var(--fs-sm);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.t2-resumen-topcount {
  font-weight: 700;
  color: var(--text-muted);
  font-variant-numeric: tabular-nums;
}

.t2-resumen-topbar {
  width: 100%;
  height: 4px;
  background: var(--border);
  border-radius: 2px;
  overflow: hidden;
}

.t2-resumen-topbar-fill {
  height: 100%;
  background: var(--status-pending);
  border-radius: 2px;
  transition: width 0.3s;
}

@media (max-width: 1024px) {
  .t2-resumen-kpis { grid-template-columns: repeat(2, 1fr); }
  .t2-resumen-grid,
  .t2-resumen-tops { grid-template-columns: 1fr; }
}

/* ============================================
   DEV Spaces
   ============================================ */

.devspaces-section {
  margin-bottom: 2.5rem;
}

.devspaces-group-label {
  font-size: var(--fs-sm);
  font-weight: 700;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.05em;
  border-bottom: 1px solid var(--border);
  padding-bottom: 0.4rem;
  margin-bottom: 1.25rem;
}

.devspaces-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 1.5rem;
}

.devspaces-card {
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
  padding: 1.75rem;
  min-height: 220px;
}

.devspaces-card-icon {
  width: 44px;
  height: 44px;
  border-radius: 12px;
  background: rgba(241, 85, 80, 0.1);
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--accent);
  flex-shrink: 0;
}

.devspaces-card-icon svg {
  width: 22px;
  height: 22px;
}

.devspaces-card-body {
  flex: 1;
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
}

.devspaces-card-title {
  font-size: var(--fs-base);
  font-weight: 600;
  color: var(--text-main);
  margin: 0;
}

.devspaces-card-desc {
  font-size: var(--fs-sm);
  color: var(--text-muted);
  line-height: 1.5;
  margin: 0;
}

.devspaces-card-url {
  font-size: var(--fs-xs);
  color: var(--accent);
  font-family: monospace;
  margin-top: 0.25rem;
}

.devspaces-card-btn {
  align-self: flex-start;
  text-decoration: none;
  margin-top: 0.25rem;
}

@media (max-width: 1024px) {
  .devspaces-grid { grid-template-columns: repeat(2, 1fr); }
}

@media (max-width: 640px) {
  .devspaces-grid { grid-template-columns: 1fr; }
}

/* ============================================
   Alta de Sites — formulario insercion masiva
   ============================================ */

.sites-form-card { padding: 1.5rem; margin-bottom: 1.25rem; }
.sites-form-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 1rem;
}
.sites-form-domains { grid-column: 1 / -1; }
.sites-form-actions { grid-column: 1 / -1; display: flex; gap: 0.75rem; justify-content: flex-end; }

.sites-form-field {
  display: flex;
  flex-direction: column;
  gap: 0.35rem;
}
.sites-form-field label {
  font-size: var(--fs-sm);
  font-weight: 600;
  color: var(--text-muted);
}
.sites-form-field textarea,
.sites-form-field select,
.sites-form-field input[type="text"] {
  width: 100%;
  padding: 0.55rem 0.75rem;
  border: 1px solid var(--border);
  border-radius: 8px;
  font-family: inherit;
  font-size: var(--fs-sm);
  background: var(--bg-elevated, #fff);
  color: var(--text-main);
}
.sites-form-field textarea { resize: vertical; font-family: monospace; }
.sites-form-hint { font-size: var(--fs-xs); color: var(--text-muted); }
.sites-form-hint code {
  background: rgba(0,0,0,0.06);
  padding: 0 4px;
  border-radius: 3px;
  font-size: 0.85em;
}
.sites-form-hint-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 0.5rem;
  font-size: var(--fs-xs);
}
.sites-form-checkbox {
  display: flex;
  align-items: center;
  gap: 0.4rem;
  color: var(--text-muted);
  cursor: pointer;
}
.sites-form-checkbox code {
  background: rgba(0,0,0,0.06);
  padding: 0 4px;
  border-radius: 3px;
  font-size: 0.9em;
}

.sites-preview-card,
.sites-result-card { padding: 1.25rem; margin-bottom: 1.25rem; }
.sites-preview-title,
.sites-result-title {
  margin: 0 0 0.75rem;
  font-size: var(--fs-base);
  font-weight: 600;
}
.sites-preview-sql {
  background: var(--bg-subtle, #f7f7f7);
  padding: 0.75rem;
  border-radius: 6px;
  font-size: var(--fs-xs);
  max-height: 320px;
  overflow: auto;
  white-space: pre;
  margin: 0;
}
.sites-result-summary { font-size: var(--fs-sm); margin-bottom: 0.75rem; }
.sites-result-row {
  display: flex;
  align-items: center;
  gap: 0.75rem;
  padding: 0.4rem 0.6rem;
  border-bottom: 1px solid var(--border);
  font-size: var(--fs-sm);
}
.sites-result-row:last-child { border-bottom: none; }
.sites-result-ok .sites-result-status { color: var(--success, #16a34a); }
.sites-result-ko .sites-result-status { color: var(--accent, #f15550); }
.sites-result-domain { font-family: monospace; font-weight: 600; }
.sites-result-id { font-family: monospace; color: var(--text-muted); font-size: var(--fs-xs); }

@media (max-width: 640px) {
  .sites-form-grid { grid-template-columns: 1fr; }
}

.sites-diagnostics { margin-bottom: 1rem; }
.sites-warning {
  background: rgba(249, 115, 22, 0.08);
  border-left: 3px solid #f97316;
  padding: 0.6rem 0.9rem;
  border-radius: 6px;
  font-size: var(--fs-sm);
  color: var(--text-main);
  margin-bottom: 0.4rem;
}
.sites-warning code {
  background: rgba(0,0,0,0.06);
  padding: 0 4px;
  border-radius: 4px;
  font-size: 0.85em;
}

/* ============================================
   Servicios grid — Stripe highlight
   ============================================ */

.svc-row-sin-stripe {
  background: rgba(249, 115, 22, 0.07);
}

.svc-row-sin-stripe td:first-child {
  border-left: 3px solid #f97316;
  padding-left: calc(0.6rem - 3px);
}

/* ============================================
   Facturacion — tabla compacta override
   ============================================ */

#facturacion-table {
  font-size: 0.7rem;
}

#facturacion-table thead th {
  font-size: 0.63rem;
  padding: 0.35rem 0.4rem;
}

#facturacion-table tbody td {
  padding: 0.25rem 0.4rem;
}

#facturacion-table .fct-col-cliente {
  max-width: 140px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

#facturacion-table .fct-col-metodo {
  white-space: nowrap;
}

/* ── Tickets · Black List ─────────────────────────────────────────────── */
.bl-list-header {
  display: flex;
  align-items: baseline;
  gap: 0.5rem;
  margin: 1.25rem 0 0.5rem;
}
.bl-list-header h3 {
  margin: 0;
  font-size: var(--fs-md);
}
.bl-table .bl-motivo {
  white-space: pre-wrap;
  max-width: 520px;
  color: var(--text-muted);
}
.bl-table .bl-actions {
  white-space: nowrap;
  text-align: right;
}
.bl-table .bl-actions .btn-sm {
  padding: 0.2rem 0.4rem;
  margin-left: 0.25rem;
}
.bl-table tr.bl-row-off td {
  opacity: 0.5;
}
.bl-table td.bl-motivo-editing {
  padding: 0.35rem 0.5rem;
}
.bl-edit-textarea {
  width: 100%;
  min-width: 320px;
  box-sizing: border-box;
  resize: vertical;
  font-family: inherit;
  font-size: var(--fs-sm);
  line-height: 1.45;
  padding: 0.5rem 0.6rem;
  border: 1px solid var(--primary);
  border-radius: 6px;
  background: var(--bg-main);
  color: var(--text-main);
  outline: none;
}
.bl-edit-textarea:focus {
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--primary) 22%, transparent);
}
.bl-edit-textarea.bl-edit-error {
  border-color: var(--status-danger);
}